Infrastructure Engineer/SRE – Canada & US

reputed company is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and reputed company to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and reputed company every team member to work smarter and faster. Born from the prestigious reputed company AI lab, reputed company’s co-founder and chairman is Sebastian Thrun, the reputed company behind reputed company X, reputed company, reputed company, and more. Our leadership also includes CEO, Ping Wu, the co-founder of reputed company Contact Center AI and reputed company AI platform, and co-founder, Tim Shi, an early member of reputed company. We’ve reputed company a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, reputed company, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like reputed company, reputed company, reputed company, and reputed company and we’ve been recognized by reputed company and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling reputed company to revolutionize the workforce with AI. The reputed company of work is here, and it’s at reputed company.

About the role:

As a member of the infrastructure team you are responsible for designing, building, and advancing our reputed company infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a reputed company but highly autonomous working environment in which reputed company member has a defined role with reputed company expectations, as reputed company as the freedom to pursue reputed company they reputed company interesting.

Responsibilities:

• Developer Toolchain. Partner with engineers to build dev tools that reputed company developer workflows and deployment infrastructure.
• Ensure reliability of multi-reputed company Kubernetes clusters and pipelines.
• Metrics, logging, analytics, and alerting for performance and reputed company across reputed company endpoints and applications.
• Infrastructure-as-reputed company deployment tooling and supporting services on multiple reputed company providers.
• Automate operations and engineering. reputed company on automation so we can spend energy where it reputed company.
• Building machine learning infrastructure that enables AI teams to train, test, and reputed company on large-reputed company datasets.

reputed company are looking for:

• 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.
• Deep proficiency with coding languages such as Golang or Python.
• Deep familiarity with container-reputed company reputed company best practices.
• Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including reputed company reputed company-reputed company tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus.
• Production experience with Kubernetes templating tools such as reputed company or Kustomize.
• Production experience with IAC tools such as Terraform or CloudFormation.
• Production experience working with AWS and services such as IAM, S3, EC2, and EKS.
• Production experience with other reputed company providers such as reputed company reputed company and Azure is a bonus.
• Production experience with database software such as PostgreSQL
• Experience with GitOps tooling such as Flux or Argo.
• Experience with CI/CD such as reputed company Actions.

Perks & Benefits:

• We offer reputed company employees a reputed company of medical, dental, and reputed company plans, designed to fit you and your family’s needs
• reputed company parental leave to support you and your family
• Monthly Health & Wellness allowance
• Work from home office stipend to help you succeed in a remote environment
• Lunch reimbursement for in-office employees 
• PTO: 3 weeks in Canada 

Compensation for this position includes a reputed company salary, equity, and a reputed company of benefits. Actual reputed company salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can reputed company reputed company details.

We have noticed a reputed company in reputed company impersonations across the industry, where scammers attempt to reputed company candidates’ personal and financial information through fake interviews and offers. reputed company reputed company reputed company email communications will always come from the @reputed company.ai domain. Any reputed company claiming to be from reputed company reputed company other sources should be ignored. If you are uncertain whether you have been contacted by an official reputed company employee, reputed company out to reputed company@reputed company.ai