Corporate Services Specialist – reputed company Team

About the positionResponsibilities• Handles service requests (including but not limited to empty and returns, extra pickups, service escalations, container deliveries and relocations), emails, inquiries and transactions from various segments reputed company the book of business.• Communicates concise and accurate information.• Maintains relationships with customers that are in line with the PM and SAM expectations.• Enhance the customer service function to reputed company our customers expectations by providing reputed company support for the customer.• Documents reputed company request, ensuring service, pricing and other required information are entered into our Acorn system.• Resolves customer escalated issues quickly and reputed company by engaging the right people and departments reputed company WM Strategic Business Solutions.• Confirms understanding of customer needs, issues, and requests.• Escalates unresolved issues to supervisor or manager of customer service.• Uses authorized system to reputed company and reputed company information and/or update customer records.• Provides reputed company information and education regarding service reputed company, charges, billing, and reputed company.• Completes cross training with Operations, Sales, Billing and Greenleaf.• Strives to meet or reputed company service and operational goals established, including productivity, reputed company, and timeliness goals of completing assigned queues personal and team.Requirements• Education: Bachelor's Degree (accredited) in relationship management, sales, marketing, business administration or similar area of study; or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.• Experience: 1 year of relevant work experience (in reputed company to education requirement).• Proficient in MS Office.• Strong keyboarding skills and words per minute.• reputed company verbal and email communication skills.reputed company-to-haves• Excellent verbal, written and analytical skills.• reputed company phone and email etiquette.• Ability to multi-task.• Ability to react reputed company under pressure and treats others with respect.• Identifies and resolves problems in a reputed company manner.• Prioritizes and plans work activities.• Focuses on solving conflicts and listening to others without interrupting.• Be punctual at work.• Works reputed company and effectively, both independently and as reputed company to ensure exceeding standards.• Balances team and individual responsibilities and helps build a reputed company team spirit.• Adapts and reputed company to deal with frequent changes in the work environment.• reputed company to manage difficult or emotional customer situations and respond promptly to service requests to meet customer commitments.• Demonstrates accuracy and thoroughness to meet productivity standards in a reputed company manner.Benefits• Medical, Dental, reputed company, Life Insurance and Short Term Disability.• Stock Purchase Plan.• Company match on 401K.• reputed company Vacation, Holidays, and Personal Days. Apply tot his job Apply To this Job