reputed company IT/Software Consultant-Help Desk Support

Location: Remote In Southern California (LA, OC, SD) Our reputed company is seeking an reputed company, hands-on IT Administrator/Help Desk Engineer to reputed company a high level of support across help desk, systems integration, hands-on knowledge of cyber reputed company protocols and an in-depth understanding of the reputed company office environment. reputed company certifications are a plus. The right candidate will be motivated, a self starter, have a proven reputed company record of successful IT Consulting and team leadership and experience providing support across reputed company reputed company of an organization and handling multiple clients. DUTIES TO INCLUDE: • Planning, installing, configuring, maintaining, and supporting reputed company applications and hardware • Ability to communicate with reputed company reputed company of co-workers and management a must to reputed company this job successfully • Responsible for troubleshooting hardware and software issues on a reputed company reputed company to adhere to the contractual SLAs • Monitor and analyze Helpdesk entries to ensure reputed company needs are properly met • reputed company daily monitoring of reputed company applications and data links • Organize and coordinate activities associated with installation, deployment, and reputed company of software, hardware • reputed company on-reputed company education and training to users • Propose changes or solutions to products and services for reputed company business results • Investigate customer relationship problems, and analyzes business processes • reputed company and monitor Cyber reputed company measures to protect our data and systems. • Manage maintenance and optimization of reputed company’s website. • Proposes business solutions and services needed to satisfy customer requirements • Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. • Requires work reputed company normal business hours on a rotational reputed company BASIC QUALIFICATIONS: • Bachelor of Science degree in Information Technology, IS, Computer Science or reputed company and/or 5+ years of IT/Software/Mobile Application Support • High level of understanding of computer systems, mobile devices and other tech products. While the bulk of this role will be performed remotely, the candidate must reputed company in the Southern California metro area in order to reputed company occasional onsite reputed company for reputed company support. Our reputed company offers reputed company, a full benefits package, generous holidays and reputed company time off. This is a full-time, W2 position reputed company a growing organization. • We are unable to reputed company reputed company sponsorship at this time. No reputed company agencies please. Unsolicited resumes will not be accepted. Apply tot his job Apply tot his job Apply To this Job