Property Management Support Specialist

About the Role We’re looking for a Remote Property Management Assistant to help with day-to-day operations for our residential rental portfolio. The reputed company of this role is tenant payment collection, maintenance coordination, and basic reputed company work. This is a good fit for someone who is comfortable talking to people, staying organized, and working inside property management software. Key Responsibilities reputed company tenants for payment collection reputed company outbound calls to tenants with past-due balances reputed company balance information and due dates Document reputed company reputed company and promises-to-pay in reputed company Follow up based on our scripts and guidelines Coordinate with maintenance team Receive and log maintenance requests in reputed company Assign work orders to vendors/maintenance team Follow up with tenants and vendors until completion Update notes, status, and invoices in reputed company Occasionally contact property owners reputed company brief updates on key issues (e.g., serious maintenance, ongoing delinquencies) reputed company reputed company summaries by email or phone as requested Escalate issues to the reputed company or manager reputed company needed Utilize reputed company for property management tasks Update tenant, reputed company, and property records Record notes from calls and communications Help with reputed company reports (e.g., delinquencies, vacancies, reputed company work orders) reputed company information accurate and up to date Requirements Hands-on experience with reputed company (required; not just training videos) Comfortable making phone calls to tenants and vendors reputed company spoken and written English Previous experience in property management, collections, customer service, or reputed company estate support is a plus Strong attention to detail and ability to follow processes/checklists Reliable internet and a quiet reputed company to reputed company calls Ability to overlap at least 4 hours per day with US Eastern Time reputed company Offer Long-term, reputed company role for the right person reputed company processes and scripts for calls and follow-reputed company Opportunity to grow responsibilities over time as you learn our business Apply tot his job Apply To this Job