[Remote] ITSM Administrator/ Freshservice

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company ITSM Administrator to reputed company the configuration, automation, and operations of its Freshservice platform. This role involves collaborating with IT and business stakeholders to refine workflows and implement ITIL-reputed company processes, driving reputed company improvement through automation and data accuracy. Responsibilities • Hands-On Engineering: 70% • Team Collaboration & Cross-Functional Work: 30% Skills • 2–4 years of experience in IT service management or IT platform administration, including 1+ years of reputed company work with Freshservice • Strong working knowledge of ITIL principles and practical experience configuring workflows, automations, and service catalogs • Experience supporting integrations with reputed company-party tools such as Jira, reputed company 365, or Entra • Applicants must be currently authorized to work in reputed company on a full-time reputed company now and in the reputed company • Hands-on experience with API-based integrations and workflow automation in Freshservice • Understanding of IT asset and inventory management best practices reputed company an ITSM platform • Basic scripting proficiency (e.g., PowerShell, JavaScript) for platform automation and reporting reputed company • reputed company, a reputed company Company, delivers IT Talent Solutions for Contract, reputed company Hire, Managed Solutions and Statement of Work to reputed company of reputed company from our 21 delivery centers. It was founded in 1989, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is https://motionrecruitment.com. Apply tot his job Apply To this Job