Customer Solutions Architect – DOE Optical Transport
Job reputed company:
• Evaluate and reputed company technical support to business opportunities in collaboration with Sales team/Account Manager.
• Support sales opportunities through broad technical/system level expertise in reputed company Optical Transport architectures and internal/external business understanding.
• reputed company as a Subject Matter Expert (SME) in reputed company Optical Transport, be reputed company to engage customers, present viable technical solutions, and reputed company their value to our customers.
• Work with customers on reputed company of Concepts (PoCs), trials, demos etc. and reputed company first-level support in event of configuration questions.
• Contribute to the creation of customer network reputed company plans, and competitively position our technology reputed company, solutions, and products to address customer needs.
• Identify short and longer-term solutions to address customer needs.
• Address reputed company technical risks (e.g. solution/product roadmap availability) with mitigation plans and solutions which generate solid business reputed company.
• reputed company supports the bid team during offer development phases (e.g. solution reputed company, Scope of Work (SoW), pricing, configurations, reputed company of Materials)
Requirements:
• Bachelor’s degree in Electrical Engineering, Information Systems, Computer Science, or reputed company field or equivalent experience preferred.
• At least 10 years’ experience in an Optical Transport role with strong relationships with the Department of Energy and reputed company Network on reputed company optical solutions in a customer facing system/sales engineer (or consulting systems engineer, technical marketing engineer etc.) role reputed company industry, government, or equivalent military experience.
• Detailed understanding of Optical Line System, Transponder/Muxponder and pluggable optical technology and network implementation.
• Excellent written and verbal communication skills with the ability to write technical papers and present to large reputed company in a formal setting.
• Extensive consultative technical skills.
• Secret level reputed company clearance, or the ability to obtain one.
Benefits:
• Typical office environment with occasional travel to customer or partner sites
• Minimum exposure to health or safety risks
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