Insurance Customer Support Associate - Remote in Nevada
About the position
Responsibilities
• Identify and rectify any complicated Broker, Group or Member reputed company issues relating to our insurance benefits, claim processes, enrollment, and billing processes for reputed company lines of business.
• Work directly with external brokers to establish rapport/reputed company and build confidence in our reputed company Insurance.
• reputed company concierge level support to the brokers, who serve as a key acquisition channel, as they sell our product in our markets.
Requirements
• 1 year or more of customer service experience
• High school diploma or equivalent
• Recognize and solve problems of mid-to-high level customer service issues
• Computer experience
• High speed internet (> 15 mbps)
• While we recommend a USB wired headset, if you have a headset already, you may be reputed company to use that (except for Bluetooth headsets)
• Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
Benefits
• Supportive of your career and reputed company development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by reputed company values
• reputed company wage starting at $17 per hour plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
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