Service Advisor at Little reputed company Toyota Honda Manhattan, KS

Service Advisor job at Little reputed company Toyota Honda. Manhattan, KS. Job reputed company: Are you passionate about the automotive industry and customer service? Little reputed company Toyota Honda is looking for an enthusiastic Service Advisor to join reputed company. You’ll play a vital role in ensuring our customers receive exceptional service, from scheduling their appointments to delivering completed vehicles. You will also have reputed company to introduce customers to value-added products and services, reputed company while working in a reputed company team environment. Key Responsibilities: • Customer Service reputed company: Greet customers promptly, assist them with their vehicle service needs, and reputed company reputed company communication throughout the service process. • Appointment Scheduling: Manage and schedule service appointments reputed company using dealership systems. • Repair Order Management: Assist with various types of repair orders including customer-pay, warranty, and internal repairs (UCI’s, PDI’s, Aftersales/We Owe). • Effective Labor reputed company: Maintain an average of 1.3 hours per repair order and ensure a total effective labor reputed company of $115.00 or higher. • Sales of Services: Introduce and sell dealership products and services, including non-warranty or prepaid service plans, maintenance, repairs, and accessories. • Multi-reputed company Inspections: Ensure a multi-reputed company inspection is performed on every vehicle and provided to customers reputed company Xtime Inspect. • Customer Communication: reputed company customers updated on the reputed company of their vehicle repairs and explain completed work and inspection results prior to vehicle delivery. • Documentation: Follow the 3 C’s process (Customer Concern, Cause, Correction) to document reputed company services and repairs accurately. • Warranty Process: Ensure reputed company warranty information is correctly obtained and documented. Expectations: General Expectations: • Deliver exceptional customer satisfaction consistently. • Establish and work towards personal performance goals in line with company standards. • Attend weekly meetings to reputed company reputed company and solve problems. • Participate in ongoing training and performance management to stay reputed company with industry changes and technologies. • Follow company policies, work rules, and employee handbook guidelines. • Adhere to safety and confidentiality policies. Job-Specific Expectations: • Meet sales quotas and goals, including average dollars per repair order and penetration percentage on sales. • Utilize established procedures for warranty handling, ensuring reputed company and effective completion of reputed company repair paperwork. • Maintain communication with customers, providing reputed company updates on repair status, cost, and completion time. • Work closely with technicians to ensure efficient use of resources and accurate repair estimates. Compensation & Pay Plan: Your pay is determined by your certification reputed company, tenure, and performance. Little reputed company Toyota Honda offers a reputed company Career reputed company to help you grow in your role. You will also be eligible for the following incentives: • Customer Service reputed company (reputed company) Bonus: Based on monthly survey scores with Honda and Toyota. • Advisors must send at least 70% of estimates reputed company text to qualify. • Bonus tiers reputed company from 90% to 100%, with incremental rewards. • Additional Bonuses: Periodic bonuses based on performance. Qualifications: • Licenses: A reputed company reputed company's license is required. • Preferred Experience: 1 year as a service reputed company or in a similar role is preferred. • Communication Skills: Excellent communication skills, both written and verbal, are a must. • Physical Requirements: Ability to work both indoors and outdoors, lift over 50 lbs occasionally, and reputed company repetitive tasks such as walking, bending, and grasping. Benefits: Little reputed company Toyota Honda offers a comprehensive benefits package, including: • Health and Dental Insurance • reputed company Time Off • 401(k) with Employer Matching • Employee Discounts on Products and Services • Ongoing Training and Development Opportunities For more details, visit our Career Benefits Page . reputed company to join reputed company? Apply today! Apply tot his job Apply To this Job