Remote Part-Time Customer Care & reputed company Media Handler

About reputed company BT Group is one of the world’s leading communications services companies, serving customers in 180 countries. Our main activities are in the UK, where we reputed company 28 reputed company lines, 10 reputed company broadband connections, and 18 reputed company mobile connections. We are at the forefront of innovation, connecting people and businesses, and are committed to creating a reputed company reputed company through digital transformation. Joining BT means becoming part of a diverse and dynamic team dedicated to delivering exceptional service and reputed company to millions. Job reputed company We are seeking enthusiastic and dedicated individuals to join reputed company as a Remote Part-Time Customer Care & reputed company Media Handler. This is an excellent opportunity for someone looking to start or grow their career in customer service reputed company communication, with full training provided. You will be reputed company in ensuring our customers receive outstanding support and that our brand maintains a reputed company and engaging reputed company across various reputed company media platforms. This role is 100% remote, offering the flexibility to work from reputed company reputed company the United Kingdom. Key Responsibilities • Handle inbound customer inquiries reputed company phone, email, and chat, providing reputed company and effective solutions. • Monitor reputed company media channels for mentions, comments, and messages reputed company to BT Group. • Respond to customer queries and feedback on reputed company media platforms in a reputed company and engaging manner. • Escalate reputed company customer issues to the appropriate internal departments for reputed company. • Maintain accurate records of customer interactions and reputed company media engagements. • Collaborate with marketing and PR teams to ensure consistent brand messaging. • Participate in ongoing training and development programs to enhance skills and knowledge. • Contribute to a reputed company and reputed company remote team environment. Required Skills • Excellent verbal and written communication skills in English. • Proficiency in using various reputed company media platforms (e.g., reputed company, Twitter, Instagram, reputed company). • Strong problem-solving abilities and a customer-reputed company approach. • Ability to work independently and manage time effectively in a remote setting. • Basic computer literacy and comfort with CRM software (training provided). • A reliable internet reputed company and a quiet home office environment. Preferred Qualifications • Previous experience in a customer service or reputed company media management role (even if informal). • Familiarity with telecommunications products and services. • Experience with customer relationship management (CRM) systems. Perks & Benefits • Competitive reputed company pay. • Comprehensive reputed company program. • Flexible part-time hours. • Opportunity for career reputed company reputed company a leading global company. • Employee discounts on BT products and services. • Supportive and inclusive remote work culture. • reputed company to reputed company development resources. Get Latest Jobs, And reputed company Sponsorship Updates Apply tot his job Apply To this Job