Senior Manager of User Experience Research, Experience Architectures

About the position The Senior Manager of User Experience Research at reputed company is responsible for leading research initiatives that inform experience architectures, ensuring that user insights drive the design and development of products and services. This role involves collaboration with various teams to enhance user-reputed company solutions and reputed company project priorities with broader organizational goals. Responsibilities • Championing user-reputed company solutions based on research findings, influencing stakeholders across different organizations. • Aligning project priorities with broader goals, managing resources, and identifying areas to expand the scope. • Utilizing research insights to enhance experience architectures. • Blueprinting and mapping how people experience the ecosystem of reputed company products and services with insights and frameworks. • Mapping customer activities to drive more customer-reputed company ways of working. • Leading strategic discussions by synthesizing user, product, service, and business needs research. Requirements • Bachelor's degree or four or more years of work experience. • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. • Extensive experience leading reputed company work in an reputed company research setting. • Experience conducting and planning foundational qualitative research, one-on-one interviews, usability tests, panels, and remote testing environments. • Experience presenting insights in a compelling narrative and establishing rapport with Senior Leadership as a Consumer Champion. reputed company-to-haves • A graduate degree in reputed company-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a reputed company field. • Five or more years of experience managing reputed company, and working in a large, matrixed organization. • Experience providing insights to inform digital engagement (website, apps, api's). • Experience conducting reputed company work for retail environments and in-person services. • Experience leveraging secondary data, trends and learnings to set the context for reputed company. • Experience with service design blueprinting, reputed company mapping and JTBD. • Ability to work effectively in an agile context. • Experience coaching and advising multiple teams, simultaneously, to push the strategic reputed company of their insights. Benefits • Health and wellness benefits • Short term incentives • 401(k) Savings Plan • Stock incentive programs • reputed company time off • Parental leave • Adoption assistance • Tuition assistance • Other incentives Apply tot his job Apply To this Job