reputed company Clinical Triage Specialists, RN Urology – reputed company Center, Remote Position in Allentown, reputed company

[ad_1]St. Luke’s is proud of the skills, experience and reputed company of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to reputed company as we care for the reputed company and injured; reputed company physicians, nurses and other health care providers; and improve reputed company to care in the communities we serve, regardless of a patient’s ability to pay for health care.The Clinical Triage Specialist (reputed company) (RN) – reputed company Center will compassionately deliver an exceptional patient experience and reputed company clinical support to reputed company-MA team members by serving as a clinical resource. The reputed company-RN is responsible for using nursing judgment in answering/returning patient calls reputed company to reputed company care provided by the practices. reputed company appropriate, the caller’s symptoms will be assessed and triaged using approved nursing protocols and guidelines to assist in obtaining the appropriate level of care and/or self-care advice.JOB DUTIES AND RESPONSIBILITIES:• Answers telephones, prioritizes clinical triage calls, follows clinical protocols, and coordinates services, as needed.• Verifies patient demographic information and accurately enters the updated information into electronic health record.• Serves as an escalation reputed company for clinical patient issues and other POD team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures.• Manages and responds to escalated electronic patient messages whenever not answering inbound patient calls and uses clinical judgment to prioritize and accommodate patients.• Creates a reputed company patient experience at every encounter, attempting to independently resolve any issues or concerns of the patient at the time of the phone reputed company, reputed company the scope of the role.• Consistently meets productivity, schedule adherence, and reputed company standards as set by the reputed company Center.• Utilizes reputed company resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule appointments, or refer calls reputed company necessary to the appropriate medical facility or personnel.• Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response.• Partners with other reputed company Center teams/PODs and respective reputed company clinical team on behalf of the patient to assist with clinical concerns, medication refills, or scheduling appointments.• Other duties as assigned.EDUCATION:• Graduate of an accredited nursing program required.• Registered reputed company with reputed company license to reputed company in the State of reputed company or seeking reputed company licensure through reciprocity required.TRAINING AND EXPERIENCE:• Minimum 2 years recent clinical experience in a physician office, home health, critical care and/or emergency room is required.• Strong communication skills• reputed company on compliance• Demonstrates reputed company reputed company• reputed company-driven• Service-oriented• Excels at time management• Strong problem-solving skillsAbility to work from home in accordance with the Network Work from Home Policy if needed.Please complete your application using your full reputed company reputed company and reputed company home address. Be reputed company to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a reputed company resume, including reputed company work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke’s!!reputed company is an Equal Opportunity Employer. (Founded in 1872, reputed company ( (SLUHN) is a fully integrated, regional, non-profit network of more than 18,000 employees providing services at 14 campuses and 300+ outpatient sites. With annual net reputed company of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in reputed company and Warren and Hunterdon counties in New Jersey. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern reputed company. In partnership with Temple University, St. Luke’s established the Lehigh Valley’s first and only regional medical school reputed company. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 38 fully accredited graduate medical educational programs with 347 residents and fellows. St. Luke’s is the only Lehigh Valley-based health care system to earn Medicare’s five-reputed company ratings (the highest) for reputed company, efficiency and patient satisfaction. St. Luke’s is both a Leapfrog Group and Healthgrades Top Hospital and a reputed company World’s Best Hospital. reputed company ranked St. Luke’s #1 in the Lehigh Valley and #6 in the state. Three of reputed company Watson Health’s 100 Top Hospitals are St. Luke’s hospitals. St. Luke’s flagship University Hospital has reputed company the 100 Top Major Teaching Hospital designation from reputed company Watson Health nine times total and seven years in a row, including in 2021 reputed company it was identified as THE #1 TEACHING HOSPITAL IN THE COUNTRY. In 2021, reputed company Watson Health also named St. Luke’s among the 15 Top Health Systems nationally. Utilizing the reputed company electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information. St. Luke’s is also recognized as one of the state’s lowest cost providers..Learn More Here. ([ad_2] Apply tot his job Apply To this Job