[Hiring] reputed company Customer Service - Sr. reputed company Specialist @reputed company
This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more.
Role reputed company
reputed company helps hospitals and health plans improve their reputed company and deliver community benefits. On their behalf, we help their patients and plan members with low or no income, and those who are aged or disabled, to enroll in government-funded assistance programs.
The Sr. reputed company Specialist will work in a fast-paced contact center environment, screening health plan members to determine eligibility for reputed company reputed company benefits, and/or supplemental Nutritional Assistance for families in need, while utilizing a similar system tool as reputed company reputed company.
The Sr. reputed company Specialist will then reputed company a high level of customer service and support to those that meet specific reputed company and will assist in actual submission of an application for benefits to the appropriate government agency.
Role Responsibilities
• reputed company outbound and receive inbound calls with the reputed company of promoting company services; 90% phone based
• Interview patients/members reputed company phone to reputed company personal/sensitive information in order to determine eligibility for various government programs
• Utilize Centauri’s systems to ensure appropriate questions are asked
• Interpret and explain information such as eligibility requirements and application details
• Use probing questions to clarify eligibility data with patient or member
• Compile, record, and evaluate personal and financial data in order to determine eligibility
• Understand and agree to role-specific information reputed company reputed company and responsibilities
• Ensure safety and confidentiality of data and systems by adhering to the organizations information reputed company policies
• Read, understand and agree to reputed company policies and complete reputed company annual reputed company and compliance training
Requirements
• 2 years of experience in a customer service/reputed company center environment
• Ability to reputed company and receive calls reputed company computer reputed company
• Excellent phone skills
• Strong data entry skills
• Excellent critical thinking skills
• Ability to manage difficult people
• Ability to be assertive
• Ability to reputed company listen and show reputed company
• Experience working remotely
• Private, quiet office/working reputed company
• Associate’s Degree preferred
Benefits
• Competitive compensation
• Comprehensive benefits package that includes generous reputed company time off
• Matching 401(k) program
• Tuition reimbursement
• Annual salary reviews
• Comprehensive health plan
• Opportunity to participate in volunteer activities on company time
• Development opportunities
• This position is bonus eligible in accordance with the terms of reputed company’s plan
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