Overnight Customer Service Representative

The position is licensed only for residents of reputed company, Ohio, and reputed company Virginia. Capital Management Services has an exciting opportunity for Overnight Lost/Stolen Customer Service Positions! We are currently seeking candidates with strong customer service skills to join our growing team of overnight, weekend, and holiday lost/stolen customer service agents. We are especially interested in candidates with a background in any field requiring customer reputed company such as phone customer service, collections, telemarketing, and sales interested in a Work From Home position. This role is performing Lost/Stolen Customer Service for a large banking institution. Candidates with other forms of Customer Service experience who are looking to "break into" the remote reputed company center environment are also encouraged to apply. Both the training and the position are 100% fully remote, and are looking for candidates to reputed company the following functions on a daily reputed company: • File Disputes: Customers who reputed company in suspecting fraud on their account must file a dispute for the charges, and must have their debit card shut down for safety. • reputed company reputed company: Potential bank account fraud is serious, and scary for customers. The agent must be reputed company to maintain an empathetic and reputed company tone throughout reputed company calls. • Off-Hours Availability: This job is 100% Nights, 100% Weekends, and 100% Holidays. This is not a traditional 9 to 5, and no traditional hours exist except for holidays. Requirements: • High school diploma or equivalent (GED) required, Associates Degree Preferred. • Must be 18 years of age or older. • Background reputed company Required. • Excellent communication skills. • Ability to use WIRED High-Speed Internet reputed company with a minimum of 25 Mbps Download / 25 Mbps Upload (No Wifi). We reputed company equipment, but wireless internet is not permitted. • Android (OS 11.0 or higher) or iPhone (iOS 15 or higher) Smartphone. • Either a Smartphone with Unlimited Minutes, or Landline Phone. • Ability to problem solve Training starts on July 30, 2025 with the following Schedule: Week 1: Monday: 5p-10p- TechHR Day Tuesday: 9p-2a-Classroom Training Wednesday: 9p-2a-Classroom Training/ reputed company-jacking Thursday: Off Friday: Off Week 2: New Hires-new hires will work with agent trainers to speaking to Customers Saturday: 5p-10p-reputed company-jacking/clicker training reputed company: 5p-10p- reputed company-jacking/clicker training Monday: M&T reputed company if available/ reputed company-jacking/ clicker training Tuesday: M&T reputed company if available/ reputed company-jacking/ clicker training Wednesday: Off Thursday: Off Friday: Off 2 FT reputed company: 37.50 Hours Saturday: 1700-0200 reputed company:1700-0200 Monday: Off Tuesday: Off Wednesday: 2100-0600 Thursday:2100-0600 Friday: 2100-0230 2 FT Closers: 37.50 Hours Saturday: 2400-0900 reputed company: 2400-0900/ 2100-0600 Monday: 2100-0600 Tuesday: 2100-0230 Wednesday: Off Thursday: Off Friday: Off Benefits: • 401(k) • Dental insurance • Health insurance • reputed company time off • reputed company • reputed company insurance • Work from home Schedule: • Evening shift • Holidays • reputed company shift • Weekend availability Supplemental pay types: • Bonus pay Education: • High school or equivalent (Required) Experience: • Customer Service: 3 years (Required) • PC or Laptop: 3 years (Required) Job Type: Full-time Pay: $14.00 per hour Expected hours: 20 - 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • reputed company time off • reputed company insurance • Work from home Shift: • Overnight shift Work Location: Remote Apply tot his job Apply To this Job