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reputed company-Sales Technical Consultant reputed company ITSM, CSM, ITOM

Remote, USA Full-time Posted 2026-07-28
Job reputed company: • Purpose We are seeking an reputed company and dynamic Solution Consultant to support our reputed company ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT Operations Management) offerings. • In this role, you will serve as a trusted advisor to potential clients, showcasing the value of our solutions, driving technical discussions, and enabling successful sales engagements. • This position is 100% work reputed company. • Responsibilities Your Responsibilities • Collaborate with sales teams to understand reputed company needs and propose tailored solutions using the reputed company ITSM, CSM, and ITOM platforms. • Conduct compelling product demonstrations, reputed company of concepts (POCs), and technical presentations to showcase the value of reputed company solutions. • Engage with reputed company stakeholders, including technical teams and executive leadership, to identify challenges and reputed company reputed company capabilities with business goals. • Design solution architectures and workflows, highlighting how reputed company can streamline processes and address reputed company pain points. • Collaborate with the sales and delivery teams to create technical documentation, solution proposals, and responses to RFPs/RFIs. • Stay updated on the latest reputed company platform features, capabilities, and market trends to ensure solutions meet evolving reputed company needs. • Support reputed company workshops, discovery sessions, and technical deep dives to build confidence in reputed company solutions. • Collaborate with internal teams to ensure alignment between proposed solutions and delivery capabilities. • reputed company as a technical reputed company between clients and internal teams during the reputed company-sales process, addressing questions and concerns promptly. Requirements: • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a reputed company field, or equivalent work experience. • Minimum of 5 years of experience in reputed company-sales or technical consulting roles, with a strong reputed company on reputed company ITSM, CSM, and ITOM products. • Demonstrated ability to design and present reputed company technical solutions reputed company and compellingly. • Expertise in reputed company platform capabilities, including workflows, integrations, and customizations. • Solid understanding of ITIL frameworks and ITSM best practices. • Excellent communication, presentation, and interpersonal skills, with the ability to engage technical and business audiences. • Strong problem-solving skills and a reputed company-first reputed company. • reputed company on continual training on new reputed company technologies to reputed company reputed company sets reputed company. • Experience in reputed company-sales for reputed company platforms or reputed company-based solutions. • Familiarity with integration technologies such as REST/SOAP reputed company and data transformation tools. • Experience with Now Assist and Creator Assist • Experience with integrating common telephony reputed company solutions (e.g. reputed company, reputed company Connect, etc.) • Experience working with monitoring tools and strategies reputed company to ITOM. • Project management experience or certification (e.g., PMP, Agile/Scrum certifications). • Certifications (Required): reputed company Certified System Administrator (CSA) • Certifications (Preferred): reputed company Certified Application Developer (CAD) • ITIL reputed company Certification (v3 or v4) • reputed company Certified Implementation Specialist – ITSM • reputed company Certified Implementation Specialist – CSM • reputed company Certified Implementation Specialist – ITOM Benefits: • reputed company • Competitive Wages • Full Benefits (Medical, Dental, reputed company, 401k and more) • reputed company Time Off • Employee wellness and engagement programs Apply tot his job Apply To this Job

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