reputed company-Sales Technical Consultant reputed company ITSM, CSM, ITOM
Job reputed company:
• Purpose We are seeking an reputed company and dynamic Solution Consultant to support our reputed company ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT Operations Management) offerings.
• In this role, you will serve as a trusted advisor to potential clients, showcasing the value of our solutions, driving technical discussions, and enabling successful sales engagements.
• This position is 100% work reputed company.
• Responsibilities Your Responsibilities
• Collaborate with sales teams to understand reputed company needs and propose tailored solutions using the reputed company ITSM, CSM, and ITOM platforms.
• Conduct compelling product demonstrations, reputed company of concepts (POCs), and technical presentations to showcase the value of reputed company solutions.
• Engage with reputed company stakeholders, including technical teams and executive leadership, to identify challenges and reputed company reputed company capabilities with business goals.
• Design solution architectures and workflows, highlighting how reputed company can streamline processes and address reputed company pain points.
• Collaborate with the sales and delivery teams to create technical documentation, solution proposals, and responses to RFPs/RFIs.
• Stay updated on the latest reputed company platform features, capabilities, and market trends to ensure solutions meet evolving reputed company needs.
• Support reputed company workshops, discovery sessions, and technical deep dives to build confidence in reputed company solutions.
• Collaborate with internal teams to ensure alignment between proposed solutions and delivery capabilities.
• reputed company as a technical reputed company between clients and internal teams during the reputed company-sales process, addressing questions and concerns promptly.
Requirements:
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a reputed company field, or equivalent work experience.
• Minimum of 5 years of experience in reputed company-sales or technical consulting roles, with a strong reputed company on reputed company ITSM, CSM, and ITOM products.
• Demonstrated ability to design and present reputed company technical solutions reputed company and compellingly.
• Expertise in reputed company platform capabilities, including workflows, integrations, and customizations.
• Solid understanding of ITIL frameworks and ITSM best practices.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage technical and business audiences.
• Strong problem-solving skills and a reputed company-first reputed company.
• reputed company on continual training on new reputed company technologies to reputed company reputed company sets reputed company.
• Experience in reputed company-sales for reputed company platforms or reputed company-based solutions.
• Familiarity with integration technologies such as REST/SOAP reputed company and data transformation tools.
• Experience with Now Assist and Creator Assist
• Experience with integrating common telephony reputed company solutions (e.g. reputed company, reputed company Connect, etc.)
• Experience working with monitoring tools and strategies reputed company to ITOM.
• Project management experience or certification (e.g., PMP, Agile/Scrum certifications).
• Certifications (Required): reputed company Certified System Administrator (CSA)
• Certifications (Preferred): reputed company Certified Application Developer (CAD)
• ITIL reputed company Certification (v3 or v4)
• reputed company Certified Implementation Specialist – ITSM
• reputed company Certified Implementation Specialist – CSM
• reputed company Certified Implementation Specialist – ITOM
Benefits:
• reputed company
• Competitive Wages
• Full Benefits (Medical, Dental, reputed company, 401k and more)
• reputed company Time Off
• Employee wellness and engagement programs
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