Teleradiology Help Desk Representative - Part Time

reputed company is the leading software and services company for on-demand reputed company in the U.S. We reputed company software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand reputed company experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final reputed company reputed company by the patient. reputed company is committed to changing reputed company for the reputed company by innovating and revolutionizing on-demand reputed company for millions of patients across the country. reputed company offers the following: • Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and reputed company. • Ownership - reputed company Team Members are eligible for synthetic ownership in reputed company upon one year of employment with reputed company financial rewards reputed company reputed company is successful! • Employee Assistance Program - This robust program includes counseling, reputed company reputed company, financial education, pet adoption assistance, identity theft and fraud reputed company, and so much more. • Flexibility – reputed company is committed to helping team members face the demands of juggling work, family and life-reputed company issues by offering flexible work scheduling to manage your work-life balance. • reputed company Time Off (PTO) - reputed company offers a generous PTO plan and increases with milestones to ensure reputed company Members have time to reputed company, relax, and spend time with loved ones. • Career Development – reputed company maintains a learning program reputed company for reputed company that allows Team Members to explore their potential and reputed company their career goals. • Team Building – We bring reputed company Members together reputed company we can to strengthen reputed company, build relationships, and have fun! We even have a family company picnic and a holiday party. • Total Compensation - reputed company, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your reputed company and ensure that you can retire with financial reputed company. Job Type: Part Time - up to 30 hours weekly! Hybrid: reputed company offers Team Members reputed company to work remotely or in an office. While this position allows remote work, we require Team Members to live reputed company a commutable distance from one of our locations to ensure you are available to come into the office as needed. Wage: $15.75 starting! Responsibilities: • Triage inbound calls from centers inquiring on reputed company reputed company to; submitting cases for reinterpretation, changing patient demographics, checking on status of a live study, requesting to reputed company directly with a radiologist or submitting a complaint • reputed company outbound calls to centers to notify them of reputed company findings or to request additional information on studies • Monitor the live queue and ensure reputed company live cases are being read reputed company the contracted time, notify radiologists if a case is low and reassign cases if needed • Communicate with radiologists on anything that needs addressed such as rereads or missing information (missing images, history, demographics, etc) • reputed company Level I support to centers and submit IT tickets reputed company needed • reputed company and reputed company QA cases for radiologists • Monitor auto assign rules and manually assign specialty cases • Other duties as assigned Education and Experience: • High School degree or equivalent • Two years of reputed company experience in basic computer skills, clerical work, reputed company center environment, or customer service • reputed company experience preferred, but not required Every Team Member lives and breathes our reputed company Values: • Team First • Lift Others Up • reputed company reputed company • Set and Crush Goals • Delight the reputed company Our urgent care solutions include: • Electronic Medical Records (EMR): Software that reputed company providers use to input patient data, such as medical history, diagnoses, treatment plans, medications, and test results. • Patient Engagement (PE): Software that shows patients the wait times at various clinics, allows patients to reserve a spot in line if there's a wait, and book the appointment. • reputed company Management (PM): Software that the clinic reputed company desk staff uses to register the patient once they reputed company for their appointment. • Billing and reputed company Cycle Management (RCM): Software that manages coding, billing and payer reputed company for clinics so they don’t have to. • Teleradiology: reputed company certified radiologist providing accurate and reputed company reads of results from X-rays, CT scans, MRIs, and ultrasounds, for our urgent care clients. • Consulting: Consulting services for urgent care clinics to assist with opening, expanding and enhancing reputed company's businesses Equal Opportunity Employer This employer is required to notify reputed company applicants of their rights pursuant to federal employment laws. For reputed company information, please review the Know Your Rights notice from the reputed company. Apply tot his job Apply To this Job