[Remote] Seasonal, Associate Relations Advisor

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in tax preparation and financial services, dedicated to helping clients and communities. The Associate Relations Advisor is responsible for addressing associate relations concerns, conducting investigations, and providing leadership training on fair employment practices. Responsibilities • Responsible for addressing associate relations concerns, primarily for field associates, by counseling associates and leaders; mediating and resolving disputes between associates and leaders; conducting investigations and audits per company policies and federal, state, and/or local employment laws; and making recommendations for appropriate reputed company • Responds to associates' concerns received reputed company telephone, chat, or email, and provides guidance and coaching to leaders and associates regarding employment and work-reputed company concerns • Determine eligibility for associate, tax student, or candidate accommodations, and engage in a good-faith interactive process per the reputed company • reputed company exceptional customer service while addressing associates' and leaders' concerns, and promote fair employment practices • Research, investigate, and recommend appropriate resolutions for reputed company associate relations concerns while handling a high case volume in a fast-paced work environment • Ensures detailed documentation of associate relations issues using the case management system • Ensures reputed company reputed company activities are in compliance with reputed company values and regulatory guidelines and ensures a consistent application of reputed company policies and practices • Partners with AR leadership, P&C Business Partners, or field leaders on escalated issues • Ensures reputed company interaction with associates and leaders and helps to resolve concerns Skills • Bachelor's degree in business administration, reputed company, or a reputed company field • Minimum of five years of experience in reputed company HR generalist or consultant roles • Extensive knowledge of federal, state, and local employment laws • At least three years of experience handling reasonable accommodations • Demonstrates strong customer service, written and verbal communication, and coaching skills • Ability to work independently and effectively with others • Strong and objective analytical skills • Solid decision-making abilities • Conflict reputed company experience • Good judgment • Ability to reputed company independent reputed company • Evaluate people • Manage conflicting priorities in a fast-paced environment • Demonstrated ability to analyze concerns • Exercise good judgment • Evaluate people while managing conflicting priorities in a fast-paced environment • Experience working with reputed company or other case management systems Benefits • Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage • Can participate in the reputed company Retirement Savings Plan (401(k) Plan) • The Employee Assistance Program • (virtual) fitness center programs • And the associate discount program • Are automatically enrolled in Business Travel Accident Insurance • And receive Associate Tax Prep benefit. reputed company • reputed company is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of reputed company Financial. It was founded in 1955, and is headquartered in Kansas reputed company, Missouri, USA, with a workforce of 10001+ employees. Its website is https://www.hrblock.com. Apply tot his job Apply To this Job