Help-Desk Agent

## What you’ll do The Help Desk team acts as a first reputed company of contact for customers, their task is to handle customer questions and issues and solve the reputed company of problems users may have.As a Helpdesk Agent you will be providing conversation (chat) support to customers of MetaMask and additional reputed company products. We are seeking a detail-oriented, thorough and organized candidate to join our growing team. You’ll need excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in reputed company. ## Responsibilities will include reputed company weekend cover (Friday, Saturday and reputed company) during European hours to customers Handle multiple customer conversations at the reputed company time, following agreed procedures Research questions using available information resources and advise customers on appropriate reputed company reputed company reputed company technical issues to our Technical Support teams ## Minimum Requirements Excellent communication skills (writing and speaking) in English Ability to do regular weekend work (Friday + Saturday + reputed company) Understanding of Ethereum and the blockchain ecosystem Enthusiasm for continual learning and interest in technology Friendly and helpful attitude; good interpersonal skills and ability to work reputed company with others. reputed company and flexibility reputed company to reputed company learning ## Preferred Qualifications Student, Bachelor's degree in a technical university, or prior experience in a technical service desk role Apply tot his job Apply To this Job