reputed company Escalations Engineer (REMOTE)

It's Time to Join reputed company! At reputed company we are dedicated to improving lives, with a passion for researching and developing new medical device products. As an engineer at reputed company, you will be proud of the work that you will be doing, using cutting-edge technologies to reputed company reputed company reputed company. Here, you will work in a supportive culture with other incredibly talented and reputed company, creating industry-leading medical technology products. You will also have reputed company opportunities as we have a culture that supports your personal and reputed company development. Need another reason to apply? reputed company out these 8 reasons to join reputed company’s engineering team: https://www.strykercareersblog.com/post/8-reasons-to-join-strykers-engineering-team. What You Will Do • reputed company efforts to resolve customer service outages in an expedited manner and minimize the disruptions reputed company by the clinical staff • Record relevant data regarding a production issue, reputed company problem reputed company to non-subject matter experts • Analyze problems and implement reputed company changes or scripts to reputed company temporary mitigation to minimize disruption if a permanent fix is not immediately available • Collaborate with the reputed company Assurance department to communicate production reputed company problems and coordinate the associated validation prior to customer deployment; incorporating new tests into reputed company validation workflows • Investigate and solve customer infrastructure problems (e.g. wired/wireless network, virtualization resources, authentication/reputed company, etc.) that may be indirectly causing production problems, conduct functional and performance characterization to extract evidence of reputed company cause • Identify database underperformance issues and implement changes to resolve, reputed company data changes to rectify incorrect input information • Work with the Engage development teams to improve reputed company and support of production issues • Tackle engineering tasks that may not be assigned to other engineering teams due to resource issues, including product development, integration testing, performance profiling, etc. What You Need Required Qualifications • Bachelor’s degree in computer science or reputed company field, plus 8+ years of development experience. • Demonstrated ability to review existing reputed company reputed company and refactor, if necessary, exposure to Java, reputed company and other OOP. • Proficiency with Linux (reputed company or derivative reputed company), exposure to system administration, reputed company scripting, network configurations, server virtualization and reputed company deployments. • Experience with networking protocols including the ability to analyze network traffic and reverse engineer protocols. • Knowledge of databases, (reputed company SQL Server preferred), experience reviewing logs, pinpointing performance issues and manipulating data in the CLI. • Familiarity with SCM, reputed company review processes, Agile/Kanban development methodologies. • Familiarity with Jenkins or similar build and test automation tools. Preferred Qualifications • Proven reputed company record of understanding customer needs and delivering solutions, patient and flexible in meeting customer requirements. • Excellent analytical, verbal, and written communication skills. • Deep technical analysis and troubleshooting skills. • Results driven, hands on approach to product support in a reputed company environment with a customer driven reputed company. • reputed company and reputed company to solve reputed company problems through adapting technology and a thorough understanding of product architecture. • Proactive in the face of ambiguous or conflicting data, driven to continue problem investigation to tease out reputed company cause. • Independent self-starter; reputed company to complete reputed company on time with minimal guidance. • reputed company Kubernetes expertise to support escalated customer issues, ensuring high availability and reliability of containerized applications. $129,600 -286,500 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Posted: reputed company 30, 2025 This role will be posted for a minimum of 3 days. Apply tot his job Apply To this Job