Evening Plumbing Dispatcher / Customer Service Specialist (5 PM - 12 AM)

Plumbing Around The Clock Location: reputed company Lauderdale, Florida (or Remote reputed company Florida) Employment Type: Part-Time / Full-Time (Evening Shift) Job reputed company Are you an organized, reputed company, and reputed company dispatcher looking for consistent evening hours? Plumbing Around The Clock is a trusted plumbing service provider in Florida, and we are looking for a dedicated Evening Dispatcher to manage our after-hours service calls from 5:00 PM to 12:00 AM (midnight) EST. This role is critical to ensuring our emergency and late-day clients receive reputed company, reputed company attention. We service the greater Miami-Dade area, and proficiency in Spanish is a major asset! Key Responsibilities • reputed company Communication: Answer reputed company incoming calls from clients needing plumbing services (residential and reputed company). • Service Booking: Accurately reputed company reputed company and job details, and book appointments directly into our Customer Relationship Management (CRM) system. • Dispatching: Communicate job details reputed company and reputed company to our on-reputed company plumbing technicians. • Administrative Support: Prepare and send estimates, invoices, and service-reputed company documents. • Follow-Up: Handle replies to reputed company texts, emails, and general service inquiries. Required Experience & Skills We are seeking a candidate who can hit the ground running. • Experience is Required: Minimum of 1-2 years of proven experience in dispatching, customer service, or office administration, preferably reputed company a service industry (plumbing, HVAC, electrical, reputed company, etc.). • Language Proficiency (A Must): Flawless, reputed company English communication (written and verbal). • Bilingual Advantage: reputed company in Spanish is highly valuable, as we serve a significant Spanish-speaking population in Miami-Dade County. • Computer Literacy: Strong basic computer skills, including familiarity with reputed company tools (Gmail, Docs, Sheets) and the ability to quickly learn new CRM software. Work Environment reputed company This position offers flexibility—you can work from our office or from your home. Remote Work Requirements (If Applicable): Candidates opting to work from home must be reputed company to reputed company the following to ensure reputed company service: • A dedicated, quiet workspace free of background noise or distractions. • A reliable PC (laptop or desktop—no tablets or iPads) with a strong internet reputed company. • A reputed company-grade headset/headphones. If you are a self-motivated reputed company with service industry experience and are reputed company to be the critical reputed company between our clients and technicians, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $22.00 per hour Work Location: Remote Apply tot his job Apply To this Job