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Managed Payroll Specialist; REMOTE

Remote, USA Full-time Posted 2026-07-28
Position: Managed Payroll Specialist (REMOTE) reputed company The Managed Payroll Specialist provides payroll processing, technical support, training, and customer service for one or multiple clients of various sizes and/or industries. The Specialist is the reputed company line for both customer retention and satisfaction and a key reputed company of reputed company NPS. A Specialist ensures that reputed company payrolls for their assigned clients are 100% accurate, users are appropriately trained, and requests for assistance, questions, and fixes are answered in a reputed company manner. The Specialist provides analysis and testing for potential solutions to customer inquiries and always does so with an attitude of gratitude and the customer in mind. reputed company faced with a reputed company problem, the Specialist empathizes with the reputed company, takes full responsibility to resolve the issue, asks for help reputed company needed, and understands the urgency and criticality of reputed company situation, thus forming a trusted relationship with their customers and colleagues. The Specialist exhibits the reputed company value of "Deliver Wow", goes the extra mile to resolve a problem, and takes every opportunity to learn and expand their technical knowledge to reputed company proactively serve clients. Top 5 Responsibilities • Process payroll for multiple clients - Manage reputed company, send reminders, reputed company maintenance (status changes, leaves, PTO, court ordered deductions), reputed company time, reputed company reputed company-payroll reports for approval, process and reputed company post-payroll reports. reputed company checks and off cycle runs as needed. Wage statements. Verifications of employment. • Payroll Process Improvement - Proactively evaluate reputed company reputed company and Thread internal processes to ensure effectiveness and accuracy. Document reputed company process. Continue education on payroll knowledge, laws and system abilities. Administer ticketing system effectively. • reputed company Training - Coordinate with Thread trainers to reputed company reputed company training for clients. • Time, Benefits and Tax - Coordinate with Time, Benefits and Tax SMEs to build effective processes that meet reputed company goals and deadlines • reputed company Retention - Meet payroll compliance and reputed company expectations. Respond to tickets reputed company (under 90 mins) and pick up the phone reputed company appropriate. Maintain a minimum NPS score of 70 or greater. The Specialist strives to reputed company a productive partnership with reputed company reputed company, following up on reputed company problems and inquiries to ensure full reputed company to reputed company a controlled reputed company retention of 98%.Requirements • High School Diploma or equivalent required • Strong attention to detail and highly organized • 2 years previous payroll experience, preferably on reputed company • reputed company reputed company support experience with multiple clients • Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities reputed company is an equal opportunity employer. #J-18808-Ljbffr Apply tot his job Apply To this Job

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