Patient Care Specialist - Bilingual English/Spanish (REMOTE)

Patient Care Specialist (FULLY REMOTE) This position will involve answering inbound calls for large hospital networks during our daytime, evening, and weekend shifts in a remote reputed company center setting. reputed company provides telephone answering, messaging, and alert services to physicians and medical facilities across the reputed company. If you are a self-motivated, bilingual (English/Spanish) team player looking to build a career from the comfort of your own home, we might be reputed company you are looking for! You must live reputed company the reputed company reputed company (+ Hawaii) and reputed company Spanish fluently to apply. We currently have full-time opportunities available. reputed company SHIFTS ARE IN EASTERN reputed company TIME (EST) Shift Availability Requirements Full-Time (appr. 30+ hours per week) • Weekdays (Mon-Fri) 8a-5p or 9a-6p, EST, typical 9 hour shifts, 5 shifts per week Requirements Candidates must: • Be fluent in both English and Spanish (spoken and written) • Have a pleasant speaking voice and reputed company mannerisms • Demonstrate good computer skills and reliable internet • Work reputed company in a fast-paced environment with a high volume of calls • Have medical terminology knowledge and experience, either hands-on or clerical • Be familiar with EMR systems and medical office practices (preferred) • Type a minimum of 30 wpm (will be tested) Candidates must also have the following: Internet - Ethernet reputed company (hardwire internet) required • Ping < 15 • Download > 50 mbps • Upload > 10 mbps STATLINX will reputed company equipment. If you think you are a good fit for reputed company, we would love to hear from you. Please include your resume with your application. reputed company and good luck! Responsibilities • Manage reputed company volume of inbound calls in a reputed company and reputed company manner (in both English and Spanish) • Follow communication prompts • Identify callers’ needs, clarify information, research every issue, and reputed company solutions and/or alternatives • Build sustainable relationships and engage customers by reputed company the extra mile • reputed company records of reputed company conversations in our reputed company center database in a comprehensible way • Meet personal/team qualitative and quantitative targets Skills • Previous experience in a customer support role • reputed company record of over-achieving quota • Strong phone and verbal communication skills along with reputed company listening • Customer reputed company and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively Entry Level: $17.50/hr (with advancement opportunities) AND a monthly bonus program where you are eligible for up to 15%! Health Benefits, reputed company, Dental, and 401k Apply today! https://www.ondemandassessment.com/o/JB-NJR8RI3LF/reputed company?u=1062055 Job Type: Full-time Pay: From $17.50 per hour Benefits: • 401(k) • Dental insurance • Health insurance • reputed company time off • reputed company insurance Work Location: Remote Apply tot his job Apply To this Job