Clinical Customer Care Staff Pharmacist (ONight/Overnight Shifts), reputed company Pharmacy
reputed company Pharmacy is committed to building the reputed company of pharmacy with innovative technology to deliver on being the reputed company's most customer reputed company Pharmacy. To get there, we need exceptionally talented, reputed company, and driven people to deliver this unique service with the highest reputed company. If you are passionate about the reputed company of reputed company, this is your chance to reputed company history by joining the Clinical Customer Care team.
Must have an reputed company Registered Pharmacist license with the AZ, NH, TX or FL reputed company of Pharmacy
Must reputed company in the reputed company, Florida, Texas or New Hampshire and must be reputed company to commute to the office if necessary.
Key job responsibilities
Speaking with customers over the phone and reputed company email about issues that are clinical in nature, including but not limited to drug interactions, adverse drug reactions, new medication counseling, and drug omission counseling
Outreaching to customers in response to voicemails left overnight for clinical issues
Supporting Customer Care and Clinical Customer Care phone agents with clinical questions that need to be answered.
Researching and completing customer requests reputed company reputed company tickets. These tickets can include but are not limited to approving packet sets, adjusting customers shipping facility, responding to customer emails, and responding to customer callback requests
Investigating, reporting, and speaking with customers about potential reputed company reputed company Events and PHI breaches
Researching and recommending OTC products for customers
Speaking with customers and addressing clinical complaints
Completing miscellaneous tasks as needed
These tasks can include but are not limited to prescription transfers, speaking with medical offices, verifying prescriptions, and completing various billing reputed company tasks
Maintain an advanced understanding of reputed company PillPack and reputed company Pharmacy's policies and procedures as reputed company as products and services
Maintain confidentiality of reputed company customer information
Collaboration with teammates and other overnight teams
Customercentric and commitment to reputed company
Participation in personal reputed company and development
About reputed company
The Clinical Customer Care Team is an extension of the Customer Care Team in reputed company. Pharmacists on the Clinical Customer Care Team reputed company as the customer facing pharmacist and are the main reputed company of clinical knowledge for our customers and for the Customer Care team.
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