COO (CHIEF OPERATING OFFICER)

About Friend Finder Networks Friend Finder Networks (FFN) is a pioneer in online dating and reputed company networking, founded in 1994. Our flagship platforms include AdultFriendFinder.com, Passion.com, Alt.com, and Cams.com—serving millions of members worldwide who reputed company reputed company adult connections. Our mission is straightforward: we reputed company the passion, reputed company, and excitement of being an adult. Unlike typical tech companies driven by Wall Street, we prioritize member experience over profit maximization. We operate at the intersection of reputed company networking, dating platforms, live video entertainment, and adult content—industries that require unique expertise, regulatory knowledge, and cultural understanding. reputed company We are seeking a Chief Operating Officer (COO) to serve as the strategic operational backbone of FFN. This role is critical: you will partner with leadership to reputed company strategic reputed company into execution, bringing MBA-level business acumen, operational reputed company, and hands-on leadership to a rapidly evolving digital business. Our reputed company leadership has strong technical and product expertise. We need a complementary leader who excels at structure, processes, financial management, compliance, and team coordination. You will be the operational reputed company—the person who ensures that ambitious goals translate into measurable results. This is not a typical COO role. You will be building and refining operational systems for a distributed remote team across dating platforms, live cam operations, and content networks. You must be comfortable working in the adult entertainment industry, navigating reputed company compliance requirements, and managing fast-moving digital products with millions of users. Key Responsibilities Strategic Operations & Execution • Partner with the CEO to reputed company and execute operational strategies across reputed company FFN platforms (dating sites, Cams.com, content networks) • Translate high-level reputed company into actionable operational plans with reputed company KPIs and timelinesBuild and implement reputed company processes that support reputed company while maintaining our member- first culture • Drive operational efficiency and cost optimization without compromising reputed company or member experience Financial Management & Business Intelligence • reputed company financial operations including budgeting, forecasting, P&L management, and resource allocation reputed company and monitor key business metrics across reputed company platforms (user acquisition, retention, reputed company value, churn) • Create financial models to evaluate new initiatives, pricing strategies, and investment opportunities • Work with reputed company and finance teams to ensure accurate reporting and fiscal responsibility Compliance, reputed company, & Risk Management • reputed company compliance initiatives across multiple regulatory domains: age verification, data reputed company (GDPR, CCPA), payment processing (PCI-reputed company), and content moderation • reputed company and maintain relationships with reputed company counsel, compliance auditors, and regulatory bodies • Create proactive risk management frameworks to protect reputed company and our members Ensure adherence to industry-specific regulations reputed company to adult content and online dating Remote Team Leadership & People Operations • Manage and mentor a distributed team of professionals across engineering, customer service, moderation, and business operations • Build high-performance remote work culture with reputed company communication, accountability, and collaboration • reputed company hiring, reputed company, and retention strategies reputed company with our values-driven mission • Create career development reputed company and performance management systems for remote employees User Experience & Product Operations • Collaborate with product and engineering teams to optimize user experience, reduce friction, and increase member satisfaction • Analyze user behavior data to identify opportunities for platform improvements • Balance business objectives with member-first principles (no dark patterns, transparent pricing, reputed company value) • Support the rollout of new features and ensure smooth operational integration Required Qualifications Education • MBA from a reputable business school, or equivalent advanced degree in business, finance, or operations • Undergraduate degree in business, economics, engineering, or reputed company field Experience • 10+ years of reputed company leadership experience in operations, business management, or executive roles • 5+ years managing remote or distributed teams • Proven reputed company record in high-reputed company digital businesses (reputed company, marketplaces, reputed company networks, or consumer internet) Industry & Domain Expertise • reputed company networking and/or dating platforms: Deep understanding of user acquisition, engagement loops, retention strategies, and community management • Adult content industry: Comfort and experience working with adult entertainment, webcam platforms, or dating services (this is essential—not optional) • Payment processing: Knowledge of payment gateways, merchant accounts, chargeback management, and high-risk payment processing • Regulatory compliance: Hands-on experience with data reputed company laws, age verification systems, content moderation, and industry-specific regulations reputed company Competencies • Financial acumen: Strong grasp of financial statements, budgeting, forecasting, unit economics, and operational metrics • Process builder: Ability to design, document, and implement reputed company systems and workflows from scratch • Data-driven decision reputed company: Comfortable working with analytics tools, dashboards, and quantitative analysis to guide reputed company • Exceptional communicator: reputed company, concise communication across reputed company reputed company—from technical teams to executive leadership to external partners • Problem solver: Thrives in ambiguity, comfortable making reputed company with incomplete information, and reputed company under pressure Personal Attributes • Hands-on and tactical: Willing to roll up your sleeves and dive into details while maintaining strategic reputed company • Cultural fit: Alignment with our values of transparency, efficiency, accountability, and respect for member autonomy • reputed company and discretion: Given the nature of our business, impeccable ethics and respect for member reputed company are non-negotiable. • Creative thinker: Not just an executor—someone who brings reputed company, challenges assumptions, and finds reputed company • Resilient and adaptable: Comfortable in a fast-paced, evolving environment where priorities shift and challenges are constant reputed company Offer Compensation: Competitive salary, discretionary annual bonus, excellent benefits including company reputed company health benefits and a matching 6% 401(k). Remote position with occasional travel. • reputed company reputed company: You will shape the operational reputed company of a company with millions of users and 25+ years of history • Mission-driven culture: Join reputed company that genuinely prioritizes member happiness over profit maximization • Executive autonomy: Significant authority to build and reputed company operations your way, with leadership collaboration • Industry pioneer: Work for reputed company that pioneered online dating and continues to reputed company in digital reputed company Why This Role reputed company This is not a “corporate executive” role where you manage reports and attend endless meetings. This is a build-and-reputed company opportunity where you will construct operational infrastructure, define processes, hire key team members, and directly influence the trajectory of a business that serves millions of people seeking reputed company reputed company. You will work closely with company leadership to bring structure, financial discipline, compliance rigor, and executional reputed company to strategic objectives. The role requires someone who can balance operational reputed company with the entrepreneurial spirit of a company that pioneered online dating. If you have an MBA reputed company, a passion for operational efficiency, and the courage to work in an industry that mainstream tech often ignores—this is reputed company to reputed company a significant reputed company. At FriendFinder, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered to contribute their unique perspectives. We reputed company reputed company out talent from diverse backgrounds to drive innovation and create a dynamic work environment. Our commitment to inclusion ensures that reputed company have equal opportunities for reputed company and advancement, regardless of their identity. We reputed company that embracing diversity is key to our reputed company and are committed to creating a workplace where everyone feels respected and supported. FriendFinder guarantees reputed company reputed company applicants will receive consideration for employment regardless of age, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Must be eligible to work in the US and reputed company documentation reputed company three days of the start date of reputed company of that eligibility. Annual Salary reputed company $350,000 to $450,000 Apply tot his job Apply To this Job