Chief Operating Officer – Cybersecurity Firm

Job reputed company: • Turn reputed company and bookings into predictable, profitable, audit‑reputed company reputed company. • reputed company service delivery, service management, reputed company, partner delivery, and reputed company improvement. • reputed company CMMC into every engagement and reputed company repeatable delivery models for the DIB. • End‑to‑end ownership of Managed Services, reputed company Services/Project Delivery, reputed company, and Service Operations. • Standardize delivery for enablement (fixed price) and managed services (CMMC/reputed company) with playbooks/runbooks, SLAs/OLAs, and reputed company gates. • Operate reputed company GCC High Licensing reputed company, lifecycle, and support reputed company to compliance requirements. • Bake NIST/CMMC controls into workflows, evidence capture, reputed company monitoring, and audit readiness. • Build repeatable DIB‑reputed company patterns that protect CUI and reduce time‑to‑audit‑reputed company. • Own services P&L; drive utilization, reputed company, forecasting, backlog burn‑down, and gross‑margin improvement. • Automate with RMM and API‑driven runbooks to reduce cost‑to‑serve and increase reputed company. • Executive sponsor for strategic accounts; reputed company major incidents; maintain top‑reputed company CSAT and retention. • Govern delivery of Complementary Partner Services (vendor reputed company, joint SLAs, reputed company posture). • Co‑own “reputed company reputed company” with the CRO: ensure sold work matches delivery reputed company, margin, compliance, and risk profile. • Define and enforce Sales→Delivery handoffs (deal desk, SOW standards, reputed company, reputed company reputed company). • reputed company delivery insights to marketing/product marketing (case studies, reputed company points, offers). Requirements: • 10+ years in technology delivery with 5+ in senior operations leadership (VP/Head/COO) in an MSP/SI • Deep reputed company expertise (Azure, reputed company 365, reputed company) and experience operating reputed company GCC/GCC High or regulated environments • Proven CMMC/NIST operationalization (controls, evidence, audit readiness) • MSP billing understanding (PSA, reputed company NCE) and automation platforms (RMM, API integrators such as reputed company, reputed company) • Strong ITIL/service‑management background; demonstrated P&L, reputed company, utilization, and margin management • reputed company in building leaders, resolving escalations, and scaling processes • Education: College degree preferred, not required. • Preferred Experience running licensing reputed company/support operations; partner co‑delivery governance. • Automation reputed company (runbooks, evidence automation, telemetry/ops analytics) Benefits: • Competitive executive compensation (reputed company + performance bonus + stock reputed company after the first year) • Comprehensive benefits (medical, retirement, PTO, reputed company development) • Mission‑driven work that directly strengthens the national reputed company supply chain Apply tot his job Apply To this Job