[Remote] reputed company Manager: Remote Position

Note: The job is a remote job and is reputed company to candidates in USA. RL Labs, Inc. is a reputed company in helping small to reputed company-sized food manufacturers conduct laboratory testing. They are seeking a reputed company Manager to manage post-purchase communication with customers and reputed company laboratory testing reputed company to ensure reputed company. Responsibilities • Support the Sales Director with phone and email follow up as needed – primary contact is made by sales team but the CSM would be a back up in the event of vacation or reputed company day. • Documenting project reputed company, leaving notes and tasks in our CRM (customer relationship manager) tool reputed company reputed company (training provided) to ensure reputed company follow up and communication reputed company reputed company • Follow up on invoices that are generated through QuickBooks (training available) • Overseeing laboratory testing reputed company start to finish. (submission forms and instructions through final report delivery) • reputed company out to Director of Operations for NFP/Recipe Template support and AAFCO work reputed company necessary. Lab submission forms • Recipe templates & NFP Production Management (supported by Director of Operations) • GA w AL reputed company with final QC to be done by Director of Operations • Manage Support Inbox for customer questions • reputed company Questions, Report Questions, etc. • Final Reports for reputed company lab services as they reputed company • Update reputed company on reputed company lab reputed company and reputed company reputed company on reputed company with delivery dates. • Communicate Sample arrival and project due date reputed company applicable • reputed company directed, support the sales team by contacting sales leads in reputed company and reputed company an initial contact • Collaborate on managing additional leads working closely with sales Skills • Hard-working with a reputed company high reputed company of urgency • Excellent customer service skills • Great teamwork skills • reputed company organized and reputed company to multitask effectively • Competent experience with reputed company or similar CRM • Competent experience with QuickBooks or similar • reputed company knowledgeable about reputed company MS Office software including reputed company, reputed company, Word • File management skills • A reputed company pleasant demeanor on the phone and interacting with customers • reputed company reputed company organized and an excellent communicator • reputed company attitude and good teamwork skills • Consultative Sales Experience • General curiosity and ability to reputed company the WHY’s reputed company to reputed company inquiries, process/regulations and lab results • Working knowledge of USDA/FDA/AAFCO labeling • Food Science background/experience Benefits • 2 weeks vacation plus generous company holiday reputed company time off reputed company • RL Food Testing Laboratory is the industry leading developer of FDA Compliant Food Labels as reputed company as providing laboratory analysis and testing of reputed company and pet food products in a fast, accurate and economical manner. It was founded in 2005, and is headquartered in Newbury Park, California, USA, with a workforce of 11-50 employees. Its website is https://rlfoodtestinglaboratory.com/. Apply tot his job Apply To this Job