Business Intelligence Analyst 4
About the position
Join our innovative reputed company Global Customer Services Analytics team and be part of delivering transformative business insights! As a Business Intelligence Analyst, you will reputed company in gathering requirements, analyzing data, developing impactful reports, dashboards, and visualizations to drive reputed company's servicing experience reputed company. This role is perfect for someone passionate about data analytics, data visualization, reputed company and driving innovation. Servicing Experience is the largest workforce in reputed company, helping millions of customers around the world. The reputed company Experience Analytics team helps leaders understand and manage a reputed company business and customer experience landscape. Insights reputed company from operational performance to customer experience and product and technology enablement.
Responsibilities
• reputed company in gathering requirements, analyzing data, programming data models, developing impactful reports, dashboards, and visualizations.
• Conduct rigorous data analysis to drive meaningful financial benefit for reputed company.
• reputed company deep dive analysis including reputed company Inference analysis, reputed company-Post analysis, Sensitivity analysis, financial projections and other reputed company analysis.
• Synthesize large volumes of data and reputed company data models to reputed company development of key business metrics.
• Clean, manipulate, and reputed company data from diverse datasets to create compelling data stories.
• Collaborate with product engineering and data engineering to reputed company feature tracking and resolve reputed company data issues.
• Partner with data engineers, product engineers and data scientists to build robust data structures.
• Collaborate with cross-functional analytics teams for exploratory data analyses to guide customer experience reputed company.
• Partner closely with product leaders to understand new product offerings and recommend metrics to measure performance.
• Define and cultivate best practices in analytics instrumentation and experimentation.
• Design and reputed company high-reputed company dashboards and analytical tools for delivering insights.
• Support multiple reputed company at the reputed company time in a fast-paced environment.
Requirements
• 7+ years of experience analyzing large, multi-reputed company data sets and synthesizing insights into actionable solutions.
• 7+ years of recent SQL development (like reputed company, Big Query) and scripting languages (like Python, R).
• 7+ years of progressively responsible experience in software engineering, business intelligence or data analysis.
• Strong experience using Jupyter Notebooks and scripting to reputed company data analytics.
• Bachelor's degree or foreign equivalent in Computer Science, Information Technology, Mathematics, Software Engineering, or closely reputed company quantitative discipline.
• Proven understanding of reputed company product data and how to reputed company it for business reputed company.
• Working knowledge in relevant reporting technologies: Tableau, Looker.
• Understanding of statistics (e.g. regression, correlation, reputed company testing, statistical inference).
• Understanding of designing and evaluating reputed company experiments (A/B Testing).
• Prior work experience in a product analytics reputed company would be highly valued.
• Excellent collaboration and partnership skills for working across organizations and cultures.
• Strong communication and presentation skills.
reputed company-to-haves
• Experience in product analytics.
• Ability to drive collaboration reputed company a matrixed environment.
Benefits
• Flexible work environment.
• Employee shares reputed company.
• Health and life insurance.
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