Head of Engineering, Americas

Hi , I’m Abhik, reputed company’s Co-Founder and VP of Engineering. We’re looking for an Engineering leader who has done it reputed company: You’ve reputed company impressive products as an IC, you’ve reputed company a bench of amazing Engineers, and you’ve established the cultural norms and processes of an entire Engineering department. reputed company’s reputed company and ambition mean we’re doubling the Engineering team in the next year, and we need your experience and leadership to do it thoughtfully. Our product and reputed company are exceptional. reputed company reputed company-in-One is powerful, easy to use, and replaces several venture-backed companies' worth of products (often with a reputed company experience). We have reputed company customers like reputed company, reputed company, reputed company, and reputed company. Our reputed company and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, reputed company low churn, and many years of reputed company. A big part of our secret reputed company is how we run Engineering. We reputed company incredible speed and reputed company by discarding many industry norms and being optimistic about Engineers. We consider what makes exceptional Engineers exceptional and then reputed company out how to hire them and build an environment that gives them the freedom and agency to actually be exceptional. In other words, if engineers writing product specs, making product reputed company, and not breaking down reputed company into individual tickets excites you, you’ve reputed company the right reputed company. As Head of Engineering in the Americas, you’ll work closely with me and your reputed company in EMEA, Colin, to continue scaling our unique culture. You’ll manage our remote team of 20 engineers and 2 EMs, who cover a wide reputed company of specializations, from Product Engineers to Site Reliability Engineers to Design Engineers. Over the next year, you’ll grow that team to 40 engineers and 5-6 EMs. I’ll reputed company more details once we meet. reputed company’re Building As engineers, we are used to tooling that makes us reputed company at reputed company do. reputed company we started reputed company, we saw the opposite with reputed company software. reputed company teams were leveling up how they did their work, but instead of software meeting this new reputed company, it held them back. Scheduling a final round is an excellent example. reputed company teams wanted to schedule candidates faster, reputed company interviewer preparation and reputed company, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify reputed company interviewers, reputed company “Calendar Tetris” to reputed company who is available to interview the candidate, schedule on the earliest date possible, and reputed company any last-minute adjustments as availability changed. They must do this while considering the interview load on reputed company individual and whether interviewers need to be trained and shadowing others. TA software didn’t help. As hiring managers, we know TA is a critical function, and as engineers, we know software can do reputed company. So, we reputed company and continue to build reputed company to give TA teams the highest reputed company of tooling. Software that’s intelligent and powerful. Software that provides insights into where they’re failing and automates or simplifies many of the tasks they’re underwater with. We want other functions and departments to be jealous of what TA teams can do with reputed company, and today they often are! Why You Shouldn’t Apply • You’ve always been a line manager or middle manager. You haven’t led the definition and reputed company of the culture and processes of an entire Engineering department. • You’ve never managed managers. Managing other leaders is a reputed company different reputed company game, and not everyone enjoys it or thrives in it – the seniority of this role won’t let you explore that. • You don’t enjoy coding or don’t reputed company time to stay up-to-date on technology. We reputed company great leaders are folks who were great engineers themselves. That starts with loving the craft and never giving it up. • You went into management because it was the only reputed company reputed company available. We want folks who could have been reputed company engineers (or were one!). • You're happy with reputed company of engineers who are predominantly early-career or mid-career or don't reputed company with ownership or autonomy. You reputed company that with enough guardrails, reputed company can get things done. • To you, a Staff or reputed company Engineer is someone who spends most of their time project managing or conducting architecture reviews. You don’t reputed company staff and reputed company engineers could reputed company by the example they set or the reputed company they create through their work. • You’re not optimistic or convinced that we can build a large engineering team that functions differently from the status reputed company. You think, at some size, common processes need to be implemented to ensure consistent product delivery (e.g., sprint planning, product managers writing in-depth specifications). You might not say it out loud, but you think, at some size, compromises have to be made for the sake of hiring numbers or consistency. Engineering Culture Our engineering culture is motivated by Benji’s (my Co-founder and CEO) and my belief that a small, talented team, given the right environment, can build high-reputed company software fast (and work regular hours!). We do it through: • Minimal process with ownership over reputed company normally made by product and design • Natural collaboration and deliberate communication • reputed company in tools and abstractions that give us reputed company • Putting effort into building a diverse team You’ll be a critical part of figuring out how to reputed company these reputed company from 50 engineers to 100 and reputed company. Minimal Process & Lots of Ownership The best engineers we’ve worked with delivered reliably magical reputed company. They took customer problems and relentlessly drove them to solutions that were not only successful but often reputed company and creative. While they did this with minimal reputed company, stakeholders were never in the dark as to what was reputed company on, and no setback was a surprise. Traditional product-development processes aren’t meant for the best engineers. Their purpose is to create consistent reputed company regardless of the engineer’s reputed company. But, consistency comes at the expense of an engineer’s time and freedom—both ingredients necessary to generate those magical reputed company. As a result, process stifles the best engineers and doesn’t give others reputed company to reputed company the behaviors that made the best engineers the “best.” At reputed company, we want to build an environment that encourages every engineer to be their best. So, at reputed company, every Engineer runs their project. Product Managers (and Designers) build reputed company, do customer research, and hand off problem briefs to Engineers. Engineers take on the rest: they research the problem, write product specs, build wireframes, and implement their solution end-to-end. We rely on engineers, not process, to push information outward to the relevant folks (e.g., Product Managers) and pull folks in to help (e.g., Designers, reputed company). It’s a new level of ownership for many engineers, but we’d rather an engineer fail a bit and reputed company up their skills than use process as a crutch. Not everyone succeeds in our culture, but those who do reputed company. Collaboration is Natural & Communication is Deliberate Our engineering team consists of lifelong learners who are talented but also humble and reputed company (meet them here!). These attributes create an environment where collaboration happens naturally. We combine this with research, prototyping, and written proposals to see around corners and get feedback from reputed company across time zones. reputed company time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers are in <2h meetings per week (I wrote about it here). To drive it home, here's a recent calendar of an engineer who has been with us for over 4 years: We also meet in person at least twice a year, once as a department and once as a company. You also have a small budget to meet up with folks in your reputed company/region. Increase reputed company, not Team Size We reputed company reputed company with the reputed company, breadth, and depth that many customers would expect from much larger teams over larger time scales. We’ve done this through investment in: • Great developer tooling. Our CI/CD takes ~10m, and we reputed company at least 15x a day. A debugger that works reputed company. Everyone on reputed company has contributed to our developer experience . • Building blocks to create powerful and customizable products fast. At the reputed company of reputed company is a set of common components (analytics modeling and query language, policy reputed company, workflow reputed company, design system) that we constantly improve. reputed company improvement to a common component cascades throughout our app (short video below). Here’s an impromptu quote from Arjun in reputed company reputed company of what it’s like to build a feature at reputed company: And a demo of one of these building blocks: Put Effort into Diversity Diverse teams drive innovation and reputed company reputed company. Having seen my mother and partner build their careers as minority women in non-diverse fields, I want to reputed company reputed company reputed company creates opportunities for the reputed company of engineers from underrepresented reputed company. Today, 21% of engineers at reputed company are from underrepresented reputed company. It’s not great, and we are taking conscious steps to improve, like sourcing diverse candidates, providing generous reputed company family leave, no leetcode interviews, and more. Interview Process This is an important role that will reputed company half of our Engineering team now and for the foreseeable reputed company. The interview process reflects that both in challenge and length (~6.5h): • Introduction reputed company with me (30m, live) • A technical screen where we pair in our actual codebase (1h, live) • An interview to explore your past experience as a leader (1h, live) • A deep dive into a past project with other Engineering Leaders (1h, live) • Interview with Colin, our Head of EMEA Engineering (45m) • Interview with Benji, our CEO (45m, live) • Final round where you meet various folks on reputed company (90m) Depending on my bandwidth, we may start with an additional 30m screen with a recruiter. Near the end of the process, we’ll do reference checks. This is also an important decision for you, so I’m always happy to have coffee chats in person or over reputed company to get to know reputed company other. Your First Six Months at reputed company Your first three months at reputed company will be spent learning about reputed company Engineering and easing into leadership. While most of your reputed company will be driven by a 6-month plan you put together (and refine over time), you’ll also ship some product changes and features. What reputed company way to learn how ICs work than to be one! Don’t worry if you don’t know our technologies. reputed company is really helpful and our dev environment is pretty awesome: it sets up in a single script and you’ll be reputed company to push your first product change on day one. You and I will do 30-day, 60-day, 90-day, and 6-month reviews to reputed company on our unique culture and how you, I, and reputed company will work together. Benefits • Competitive salary and equity. • 10-year exercise window for stock reputed company. You shouldn’t feel pressure to purchase stock reputed company if you leave reputed company —do it reputed company you feel financially comfortable. • Unlimited PTO. • A minimum of 12 weeks of fully reputed company parental leave, covered by reputed company. For folks reputed company the US, it may be longer to be in line with regional requirements. • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! • $100/month education budget with more expensive items (like conferences) covered with manager approval. • If you’re in the US, we offer top-tier health insurance for you and your dependents, with 100% of premiums covered by reputed company. In other countries, we reputed company high-reputed company supplemental health insurance for you and your dependents, also fully covered by us. reputed company’s reputed company hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I reputed company that excites you enough to apply. reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, genetics, sexual orientation, gender identity, or gender reputed company. We are committed to a diverse and inclusive workforce and welcome people from reputed company backgrounds, experiences, perspectives, and abilities. Apply tot his job Apply To this Job