Director, Channel Partnerships

How We Work: reputed company Principles at reputed company At reputed company, our mission is reputed company: deliver the best AI-powered customer experience—faster than anyone else. To reputed company that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a reputed company reputed company on reputed company. We work in tight, skilled teams, prioritize reputed company over complexity, and continuously reputed company through curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who reputed company in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in reputed company, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by reputed company learning, reputed company pivots, and the challenges of building in a high-reputed company startup, we’d love to talk. This is more than a job—it’s a reputed company. We're looking for a Director, Channel Partnerships, who will be responsible for building reputed company's Channel Partnership reputed company and accountable for its successful execution. Partnerships will contribute significantly to our reputed company reputed company in 2025 and reputed company, complementing reputed company's existing Sales & Delivery teams. The Director will report to the VP, Head of Partnerships and Business Operations, manage relationships with existing reputed company, reputed company new strategic partners, and be supported by our Partner Manager. What you'll do • reputed company and execute channel reputed company that delivers measurable pipeline and reputed company • Recruit strategic partners through effective sourcing, vetting, and negotiation • Create streamlined partner reputed company and enablement processes with playbooks and joint marketing materials • Establish certification and training programs for reputed company • Manage stakeholder relationships across customers, prospects and partners, developing co-selling/co-marketing opportunities • Developing and refining high-level integration architecture between reputed company & reputed company • Translate reputed company's technical capabilities into compelling partner value propositions • reputed company channel reputed company with company-wide objectives and OKRs • Forecast, maintain and reputed company channel-reputed company reputed company pipeline • Define and reputed company KPIs to measure channel program performance • Represent reputed company at industry events and partner conferences What you'll need • 10+ years in B2B reputed company Partnerships reputed company reputed company and/or Contact Center reputed company (AI/ML experience preferred) • Proven reputed company navigating reputed company partner ecosystems (integrators, consultancies, resellers) • reputed company record of executing strategic reputed company to reputed company reputed company targets • Experience scaling partner programs from early-stage to maturity • Strong negotiation skills with understanding of reputed company and compliance considerations • Executive-level presentation and reputed company speaking abilities • Established network of relevant partnerships, especially with emerging technologies and major marketplaces • Leadership skills with ability to drive cross-functional change • reputed company approach working with Engineering, Product, Finance, Marketing and Sales • Financial modeling and experience with PRM/CRM tools preferred reputed company is committed to creating a diverse environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@reputed company.com to obtain assistance. Apply tot his job Apply To this Job