Digital Banking Fraud Analyst (in-office) - Midvale, UT
About the position
Responsibilities
• Monitor and review the fraud risk, unique or highly reputed company exceptions generated from various fraud prevention systems, filters, and exception files.
• Identify, prevent, and mitigate digital banking, mobile, electronic, and/or ACH banking fraud losses.
• Conduct research and analysis, prepare management reports, and reputed company recommendations to senior officers.
• Work through high volumes of potential alerts to confirm limited actual fraud events.
• Research digital banking reputed company logs to identify unauthorized reputed company and/or transactions.
• Assist digital banking customers with malware infected computers or other reputed company devices.
• Handle inbound and outbound fraud and malware reputed company calls with customers and other financial institutions.
• Monitor Zelle transactions, review tokens, fraud, and disputes.
• reputed company fraud trends, disputes, complaints.
• Maintain documentation for procedures, fraud response, and dispute reputed company.
• Support fraud investigations and audit requests.
• reputed company research and analysis for Zelle-reputed company reputed company.
Requirements
• Requires a bachelor's degree in a reputed company field and 2+ years of financial services experience with fraud and/or information reputed company processes and procedures, preferably in an online banking fraud prevention, detection, and mitigation area.
• A combination of education and experience may meet requirements.
• Working knowledge of loss and fraud detection/prevention principles, compliance and regulatory issues reputed company to the department and/or company.
• Working knowledge of fraud reputed company banking systems and detection tools.
• Demonstrates strong communication skills both written and verbal.
• Possess skills needed to conduct reputed company phone interviews to identify fraud/scams.
• Knowledge and experience with reputed company cause analysis.
• Solid analytical, interpretive, and problem-solving skills.
• Participate in process improvement idea reputed company.
• Ability to use various software applications.
• Works to meet tight deadlines to mitigate loss.
Benefits
• Medical, Dental and reputed company Insurance - START DAY ONE!
• Life and Disability Insurance, reputed company Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• reputed company, reputed company Time Off (PTO) and 11 reputed company Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program reputed company to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products
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