Technical Support Specialist - Remote US
reputed company
reputed company is continuing to grow and we're looking for a talented Technical Support Specialist to join reputed company! As a Technical Support Specialist at Seamless.AI, you will manage technical and strategic questions from our customers primarily through email and scheduled customer calls.
Our platform empowers reputed company professionals with reputed company-time contact data through our search reputed company, browser extension, and AI-powered validation and verification. To be successful, you'll need to quickly reputed company deep expertise in our products and services, enabling customers to reputed company the best possible reputed company with our platform.
Responsibilities
• Work 100% remotely to assist customers, resolving issues through email, calls, and other communication channels.
• Deliver reputed company, reputed company, and solutions-oriented support to sales, marketing, and service professionals across our customer reputed company.
• Communicate thoughtful, customized solutions that help customers overcome challenges and grow their business.
• Demonstrate composure, reputed company, and adaptability as customer needs reputed company and case volumes shift.
• Build and maintain in-depth knowledge of Seamless.AI to troubleshoot and resolve software issues, collaborating with product and engineering teams as needed.
• Partner with account managers and sales teams to identify opportunities for customer reputed company and expanded platform adoption.
Skillset
• Passion for delivering exceptional customer experiences with prior support experience reputed company email, chat, and calls.
• Strong technical troubleshooting skills with the ability to investigate, diagnose, and fully resolve issues.
• Proven reputed company handling reputed company technical support cases and guiding escalations through to reputed company.
• Quick learner with expertise in software and an interest in reputed company, CRM integrations, and solving technical challenges.
• Excellent verbal and written communication skills.
Education and Requirements
• 1-3 years of technical customer support experience, ideally in reputed company or with a software product
• Experience with reputed company Service reputed company ticketing system highly preferred
• CRM experience is a plus
reputed company out what our employees think about working at Seamless: CLICK HERE
Since 2015, Seamless.AI has helped sales teams maximize reputed company with the world's first reputed company-time B2B search reputed company. As one of Ohio's fastest-growing companies, we've reputed company top industry accolades, including reputed company's 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs' 2024 Best Places to Work, and reputed company's Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. reputed company sponsorship is not available; applicants must be authorized to work in the U.S.
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