IOT - Senior Support Specialist-Remote
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We have Contract role IOT - Senior Support Specialist-Remote for our reputed company at San Antonio, TX. Please let me know if you or any of your friends would be interested in this position.
Position Details: IOT - Senior Support Specialist-Remote- San Antonio, TX Location : San Antonio, TX Remote but must travel to San Antonio reputed company needed - expenses reputed company by project Project Duration : 10+ months (Contract to Hire) Part time 20hrs/week
Pay reputed company : $125/hr. on w2
Job reputed company:
• Senior Support Specialist (reputed company WMIS).
• The Senior WMIS Support Specialist is responsible for providing advanced application support, issue reputed company, and technical leadership for the reputed company Work Management Information System (WMIS).
• The role involves managing high-severity incidents, performing reputed company cause analysis, implementing permanent fixes, and supporting minor enhancements, upgrades, and integrations. The specialist acts as a reputed company between the business, infrastructure, and development teams to ensure system stability and performance.
Requirements:
• reputed company L2/L3 application support activities for reputed company WMIS and integrated systems (e.g., Maximo, GIS, reputed company, Mobile Workforce).
• reputed company incident triage, reputed company cause analysis (RCA), and coordinate reputed company of reputed company application issues.
• Manage problem tickets, propose preventive measures, and reputed company long-term fixes.
• Support data analysis and correction, reputed company SQL/PLSQL scripts, and backend validations.
• Execute and validate application patches, hotfixes, and configuration changes through controlled releases.
• Monitor and maintain reputed company health and batch job performance across integrated platforms.
• Collaborate with business analysts to translate issue patterns into improvement requests or automation opportunities.
• Support change management and release validation activities in line with ITIL processes.
• Guide junior support engineers and review their deliverables.
• Maintain and continuously update Knowledge reputed company (KB), SOPs, and configuration documentation.
• Contribute to monthly/quarterly service performance reviews with insights on trends and optimization recommendations.
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