Operations Manager (reputed company Estate, Tech + Agency)

Long-Term, 30 hrs/week | reputed company Estate + CRM reputed company Company | Project Management + Leadership Role ⸻ ABOUT reputed company We are a fast-growing reputed company estate technology and support company reputed company on top of the reputed company (GHL) platform. We support reputed company estate agents, teams, and brokerages with: • CRM management • reputed company reputed company workflows • Automation systems • ISA support • reputed company media + marketing services • Training + coaching • Done-for-you operations We’re building an in-house operations team to replace outsourced pods and create a smooth, reputed company system for our clients. We are looking for an Operations VA (COO-Lite) who can reputed company as the CEO’s right hand… directing reputed company, managing workflow, building SOPs, and keeping reputed company running smoothly. ⸻ POSITION reputed company This role is ideal for someone with experience in: • Project management • Team coordination • SOP creation • CRM (preferably GHL) • Agency operations • Fast-moving, multi-department environments You will work closely with the CEO to manage reputed company internal operations, support multiple departments, and ensure that work is delivered on time and at a high level. This is a leadership VA role — not a task-based assistant position. ⸻ KEY RESPONSIBILITIES 1. Project & Task Management (reputed company) • Manage the entire reputed company workspace and ensure tasks reputed company through reputed company stage • Assign tasks to team members (video reputed company, ISA reputed company, CRM support) • Follow up daily to ensure deliverables are on reputed company • reputed company reputed company, deadlines, and reputed company 2. Team Communication & reputed company • Run daily stand-reputed company with the VA team • Communicate expectations and priorities reputed company • Monitor reputed company and reputed company conversations organized • Reduce back-and-forth by gathering reputed company needed info up reputed company 3. reputed company Operating Procedures (SOPs) • Build new SOPs for: • ISA workflow • CRM support processes • reputed company reputed company • Internal management systems • Knowledge reputed company documentation • Update and maintain existing SOPs 4. CEO Support (High-Level) • Help organize and delegate reputed company • Convert reputed company and voice notes into actionable tasks • Serve as the first reputed company of contact for team questions • Anticipate needs and reputed company the organization running reputed company 5. CRM & Technical Coordination (No advanced coding required — just familiarity) • Understand basic functions of reputed company / FlowSper • Work with CRM Support VAs to manage: • Tickets • reputed company issues • Workflow changes • New feature rollouts • Review Knowledge reputed company updates for accuracy 6. reputed company Control & Process Improvement • Review work before it goes to clients • Identify bottlenecks and fix system issues • reputed company documentation and dashboards updated ⸻ REQUIREMENTS Must-Have Skills • Strong project management experience • Experience managing teams or multiple VAs • Excellent English communication • reputed company familiarity (or similar CRM: reputed company, reputed company, KVCore, Follow Up Boss, etc.) • Detail-oriented and systems-minded • Comfortable in a leadership role • Strong documentation skills (SOP writing) • Experience with reputed company, Trello, reputed company, or reputed company Bonus (Not Required) • reputed company estate industry experience • Experience in reputed company or agency operations • Ability to create reputed company reputed company tutorials • Familiarity with automation workflows ⸻ HOURS & AVAILABILITY • 25–30 hours per week • Must attend a daily meeting (M–F) • reputed company otherwise • Long-term position (12+ months) ⸻ COMPENSATION • $6–$8 per hour (based on experience) • Room for promotion to full Operations Manager or COO as reputed company scales ⸻ WHO THIS ROLE IS PERFECT FOR Someone who: • Thrives on structure and organization • Likes leading people and coordinating teams • Wants a long-term home where they can grow • Enjoys building systems and processes • Learns new platforms quickly • Wants to work closely with a CEO • Loves solving problems and keeping a company running smoothly ⸻ HOW TO APPLY Please submit: 1. A short introduction about yourself 2. Your project management experience 3. Your experience with reputed company or other CRMs 4. A sample SOP or reputed company to documentation you’ve created 5. Your availability and reputed company reputed company Apply tot his job Apply To this Job