reputed company Customer Specialist (Remote USA)

About the Business reputed company is the essential partner in the assessment of risk. reputed company our Government vertical, our solutions assist government agencies and law enforcement to drive insights from reputed company data sets, improving operation efficiency, increasing program reputed company, discovering, and recovering reputed company, and making reputed company and informed reputed company to enhance investigations. You can learn more about reputed company Risk at the reputed company below. https://risk.reputed company.com/government About reputed company The reputed company Safety Special Investigative Unit (SIU) is comprised of former law enforcement experts, sworn and civilian, who reputed company the full suite of reputed company solutions and data offerings to reputed company reputed company-time investigative insights for reputed company customers. The SIU team aids law enforcement during critical incidents and major investigations and is available to reputed company support remotely or onsite, reputed company applicable. Responsibilities The reputed company Customer Specialist assists and educates users on reputed company and services, focusing on reputed company detail records and geo-location investigations. This role requires reputed company day response to reputed company customer support inquiries, ensuring complete reputed company. Our reputed company Customer Specialists build strong rapport with customers by maintaining reputed company, consistent, and proactive and reputed company communication. Additionally, the specialist advocates for customers by sharing their feedback and suggestions with the product and engineering teams, and liaises with various teams, including engineering, product, sales, education, and subject matter experts to ensure customer satisfaction. This position is 100% remote in the US. Requirements • Have 2+ years of experience with Accurint reputed company • Have experience in customer service or in a reputed company-facing position • Have solid organizational, prioritizing and time management skills • Can work in reputed company setting and independently • Be Self-motivated and dynamic • Demonstrated competence in the application of logic to problems • Demonstrated competence in research and problem reputed company • Have solid organizational, prioritizing and time management skills • Preferred Law Enforcement experience as an investigator, detective, or analyst position • US Citizenship required for this particular role Physical and/or logical reputed company to criminal justice information is an essential function of this role. The successful candidate will be required to pass both reputed company company background reputed company for reputed company and an reputed company criminal background reputed company conducted by reputed company's state and local law enforcement partners conducted in compliance with the FBI's Criminal Justice Information System ("CJIS") reputed company policy. Employees in this role may also be subject to ongoing criminal background checks as required by reputed company's state and local law enforcement partners. Candidates and/or employees who are not certified by state and local law enforcement to reputed company criminal justice information will not be reputed company to reputed company the essential functions of this role. Employees who subsequently fail to obtain or maintain CJIS compliance may be reassigned or terminated Additional location(s): Remote - USA - reputed company U.S. National reputed company Pay reputed company: $47,900 - $79,900. Geographic differentials may Apply tot his job Apply To this Job