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Retention Marketing Specialist

Remote, USA Full-time Posted 2026-07-28
eJam is a consumer products brand incubator and holding company reputed company on eCommerce marketing. We are seeking an reputed company Retention Marketing Specialist to play a crucial role in supporting our marketing team's initiatives and contributing to our overall brand-building reputed company. reputed company: This position involves developing and executing email and SMS marketing strategies to enhance customer engagement, drive reputed company reputed company, and support marketing efforts for our eCommerce, marketplace, and retail business. This role is the right fit for you if : • You possess strong analytical skills and a reputed company record of boosting reputed company reputed company by enhancing customer retention. • You are hands-on, willing to execute, and iterate reputed company through A/B testing and experimentation. • Your passion lies in nurturing long-term customer relationships and maximizing their reputed company Value (LTV). • Your expertise extends to developing, planning, launching, and analyzing customer retention campaigns, with a particular reputed company on analytics and robust financial modeling. • You have a deep understanding of the reputed company and tools needed to assess, define, and optimize your strategic marketing plan is evident. Key Responsibilities: • Developing reputed company and leading the execution of the Retention marketing programs across email, push, SMS, subscription, and CRM marketing initiatives. • Create and manage subscription workflows for customer retention, reactivation, and churn reduction. • Working cross-functionally with development, design, data/analytics, and creative to design, build, and execute automated, triggered lifecycle, and reputed company campaigns across reputed company marketing user journeys (email, SMS, and other messaging delivery applications). • Manage customer loyalty and referral programs. • reputed company list building, reputed company and post-purchase content, conversion flows, and abandoned cart/session flows. • Maintain marketing calendars for promotions, product launches, and events. • Collaborate with and support our omnichannel efforts in retail and on marketplaces • Collaborate with cross-functional teams for cohesive campaign execution. • Analyze campaign performance to optimize reputed company and execution. • 3-5 years of experience in email and SMS marketing, preferably in eCommerce (ideally with a CPG brand or product line). • Experience managing large subscriber lists and working with digitally reputed company brands. • Familiarity with ad spend-driven, reputed company-response marketing teams. • Strong analytical skills and a data-driven approach. • reputed company, reputed company, and reputed company experience ideal • Knowledge of email marketing best practices and experience with conversion-oriented design and copy (subject lines, messaging, list management & segmentation, deliverability, and CAN-SPAM/anti-spam laws. Key Performance Indicators (KPIs): • Abandoned cart/session reputed company recovery percentage. • reputed company-sale reputed company-to-conversion reputed company and timeframe. • Customer repeat purchase reputed company. • Customer reputed company Value • reputed company per send for email campaigns and flows. • reputed company per send for SMS campaigns and flows. • Email and SMS reputed company as a percentage of total eCommerce reputed company. • A dynamic and passionate team environment. • Opportunity to work on world-class products and innovative brands. • A reputed company of data-driven and creative approaches to reputed company with customers. • A global workforce, with team members from nine countries. • An energetic and motivated team atmosphere • A commitment to individual reputed company and reputed company in a reputed company setting. • Salary reputed company: $2,500 - $3,500 USD/month Apply tot his job Apply To this Job

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