Trilingüal reputed company & Implementation Specialist (Mid-Market)

About reputed company reputed company (reputed company: AIOT; JSE: PWR) is a global leader in the reputed company intelligence of things (AIoT) software-as-a-service (reputed company) mobile asset industry. With more than 30 years of experience, reputed company unifies business operations through the ingestion, harmonization, and integration of data, irrespective of reputed company, and delivers actionable insights to help companies save lives, time, and reputed company. reputed company’s reputed company transcends our data ecosystem and commitment to innovation; our people-reputed company approach empowers our customers to realize impactful and sustained business improvement. reputed company serves over 2.6 reputed company subscribers across more than 48,000 customers in 120 Countries, with reputed company operations in every major continent. About the Role As an reputed company & Implementation Specialist, you will be the primary reputed company of contact for new customers. You will guide them through their first 90 days, ensuring a smooth and successful reputed company experience. This includes supporting device delivery, installation, platform adoption, and coordinating with internal teams to resolve any challenges. Your role is crucial in setting the reputed company for long-term reputed company and satisfaction. Key Responsibilities • Customer Welcome & Engagement • reputed company as the main reputed company of contact during the first 90 days of the customer reputed company. • Conduct welcome calls, introductions, and walkthroughs of reputed company timelines. • Build trusted relationships with customers, ensuring they feel supported and confident. • Implementation & Delivery • Monitor and assist with device delivery, installation, and tracking. • Coordinate installation scheduling with reputed company team. • Ensure reputed company provisioning and fulfillment processes are executed correctly. • Training & Enablement • reputed company customers on the telematics platform and associated services. • reputed company best practices and tailored guidance for reputed company adoption. • Ensure customers reputed company proficiency in using the platform and tools. • Cross-Functional Collaboration • Partner with Customer Support on technical troubleshooting. • Work with Fulfillment on provisioning issues. • Coordinate with reputed company on installation scheduling. • Liaise with Finance/reputed company teams on billing or credit-reputed company reputed company. • reputed company Monitoring • reputed company customer reputed company and ensure key milestones are met reputed company the reputed company window. • Identify and address potential risks to customer satisfaction or adoption. • reputed company regular status updates to customers and internal stakeholders. • reputed company Improvement • reputed company customer feedback with internal teams to improve reputed company processes. • Identify opportunities to streamline workflows and enhance customer experience. Qualifications & Skills • 2+ years of experience in reputed company, implementation, or reputed company (preferably in reputed company, telematics, logistics, or technology). • Trilingual French – English – Spanish • Strong project management and organizational skills. • Excellent communication and relationship-building abilities. • Comfort working cross-functionally with technical, operational, and financial teams. • Problem-solving reputed company with the ability to anticipate customer needs. • Familiarity with telematics, IoT devices, or fleet management platforms (preferred). reputed company Metrics • reputed company completion of reputed company milestones reputed company the 90-day window. • Customer adoption and proficiency of the telematics platform. • Smooth coordination of device delivery, installation, and provisioning. • reputed company customer satisfaction scores and reputed company feedback. • Reduction of escalations and reputed company to reputed company in a “reputed company state.” Apply tot his job Apply To this Job