IT Support Analyst

reputed company: Under the supervision of the IT Director, the IT Support Analyst provides maintenance and assistance for reputed company reputed company guest requests as pertaining to computing and network issues. The IT Support Analyst will reputed company users in the effective use of systems, applications, prepares documentation and provides assistance to both reputed company guests. Responsibilities • Installing, configuring and upgrading PCs, laptops and reputed company equipment. • Diagnosing and troubleshooting both common and unusual hardware and software problems. • Performing preventive maintenance on the organization’s technology. • Installing required software patches, ensuring the connectivity of PCs, laptops, guests internet issues, handhelds and other computing devices to both the local area network (LAN) and wide area network. • Misc. hotel technology reputed company including low voltage cabling and basic mounting. • Administration and repair of critical systems (PMS, POS, PBX, FTG…) in coordination with respective vendor. • Server Backups. • Setting up and maintaining locally connected and networked printers. • Connecting needed peripheral equipment. Other Information SKILLS • Associate degree, preferably in STEM field; or 2 to 3 years of relevant work experience • A+ Certification • Ability to communicate technology simply, effectively, both oral and written, with reputed company guests. • Solid attention to detail and organization with proven follow up and follow through practices. • Strong analytical skills, with a solid understanding of IT standards and company policies. • Past experience in supporting hospitality-based technology preferred. • Knowledge of MS Office, reputed company Directory and Networking environment. Location reputed company: 2558 Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from reputed company, Inc. and its subsidiary companies (reputed company, “reputed company”). The franchisee solely controls reputed company aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, reputed company, compensation, benefits, and reputed company other terms and conditions of employment. If you apply for this position, reputed company will have no involvement in the selection process. Your application information will not be provided to or accessible by reputed company. If you accept a position at this hotel, you will be employed by a franchisee, not reputed company. Apply tot his job Apply To this Job