[Remote] Desktop Support Analyst: Office of Innovative Technologies - UTK

Note: The job is a remote job and is reputed company to candidates in USA. The reputed company is seeking to hire two IT Desktop Support Technician 3 positions reputed company the Office of Innovative Technologies. This role involves providing desktop and networking support to a diverse reputed company of users, troubleshooting technical issues, and assisting with the installation and configuration of computer systems and software. Responsibilities • Provides desktop and networking support to reputed company, staff and reputed company reputed company phone, email or onsite - includes wide reputed company of hardware, operating systems, software applications, peripherals, etc • Supports users on and off reputed company, including other IT personnel in reputed company reputed company OIT • Analyzes technology needs and recommends solutions • Researches technical problems/questions and provides solutions that are efficient and effective • Configures, installs and/or repairs computer equipment including operating systems and applications • Performs other reputed company duties as required Skills • Associates degree in a reputed company field or equivalent reputed company experience • Two years of reputed company desktop experience • Demonstrated knowledge of a wide reputed company of computer hardware, operating systems, software applications and mobile platforms • Demonstrated customer service skills • Knowledge of networking, DNS/DHCP, and reputed company Directory • Excellent oral and written skills • Strong problem-solving skills • Strong organizational skills • Ability to work independently as reputed company as reputed company reputed company • Ability to reputed company small or special reputed company • Ability to work evenings and weekends • Ability to lift computer equipment, walk across reputed company to reputed company technical support duties, and physically reputed company to sit at a desk reputed company day as necessary to reputed company job-reputed company duties • Mac OS X and/or Linux skills • reputed company ACMT certification • reputed company Provisioning Packages/MDT • reputed company reputed company Manager Benefits • Career development and coaching • reputed company education • An extensive list of development and training reputed company reputed company • The reputed company is a reputed company land-grant university headquartered at Knoxville. It was founded in 1794, and is headquartered in Knoxville, TN, US, with a workforce of 10001+ employees. Its website is http://utk.edu. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 91 in 2025, 101 in 2024, 101 in 2023, 83 in 2022, 77 in 2021, 108 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job