System Administrator (remote job, LATAM)

Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation and outsourcing services, and a wide variety of tailored language solutions for individuals, organizations, and businesses of all sizes. Position type: Full-time Location: Remote job (worldwide, LATAM) Reports to: Chief Development Officer Department: IT and Development Job Description We are seeking a talented, passionate experienced system administrator to work with our team. If you’re an experienced, proactive, hard-working, organized, detail-oriented and professional system administrator with excellent communication skills in English, please read our requirements carefully and apply for this exciting position. Responsibilities • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions • Responsible for capacity, storage planning, and database performance • Configuring and maintaining the networked computer system, including hardware, system software, and applications. • Ensuring data is stored securely and backed up regularly. • Diagnosing and resolving hardware, software, networking, and system issues when they arise. • Replacing and upgrading defective or outdated components when necessary. • Monitoring system performance to ensure everything runs smoothly and securely. • Researching and recommending new approaches to improve the networked computer system. • Providing technical support when requested. • Documenting any processes that employees need to follow in order to successfully work within our computing system. Qualifications • Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required • 3-5 years of database, network administration, or system administration experience • Proficient experience in managing AWS servers - Auto scaling, fundamental understanding of security management, performance monitoring, backup automation • Knowledge and experience in the management of CD/CI tools such as Jenkins • Understanding of Office 365 basics plus advanced concepts - mail auditing, filtering, Spam prevention etc. • Experience in managing email delivery services like Mailgun • System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus • Working knowledge of virtualization, VMWare, or equivalent • Strong knowledge of systems and networking software, hardware, and networking protocols • Experience with scripting and automation tools • A proven track record of developing and implementing IT strategy and plans • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols • Relevant degree or diploma in Information systems or information technology. • Microsoft MCSE / CCNA certification or similar. • Past experience administering server-side technology and networked computing systems. • Familiarity with SQL and database operations. • Ability to prioritize a wide range of workloads with critical deadlines. • Availability outside of working hours to resolve emergency issues promptly. • Excellent critical thinking and problem-solving skills. • Patient and professional demeanor, with a can-do attitude • Attention to detail and excellent communication skills are needed for the position • Cybersecurity knowledge is a plus Candidates should be prepared to take additional tests/interviews. The full process includes two interviews - one with HR and one with the head of the IT team. This is a full-time remote position with benefits such as: - Paid and non-paid time off, including vacations (16 days per year), holidays (16 days per year), Sick Leave, Marriage Leave, Birthday Leave, Parental Leave and Funeral Leave. - Bonuses such as Employee of The Month, Outstanding Performance Bonus and Anniversary Bonus. - Career development and growth with paid webinars and courses. Apply tot his job Apply To this Job