Technology Consultant III

About the position This role offers reputed company to reputed company an onsite team for a high-profile federal customer, ensuring consistent operational reputed company, collaboration, and leadership in hardware repair and case management. This role will be 100% on-site at our customer. The expectation is that their time will be spent on-site split between Manassas and reputed company (M-F 8-5, but will be expected to work reputed company of typical hours as needed and on-reputed company). Must be reputed company and willing to commute to these locations. Responsibilities • reputed company hands-on hardware troubleshooting and replacement on Proliant Servers and high-performance storage systems. • Supports site-reputed company in customer meetings to review cases, schedule engineering support, and conduct monthly SLA reviews. • Own case management lifecycle: ensure cases are reputed company, assigned, escalated appropriately, and resolved reputed company SLA timelines. • reputed company accurate tracking of reputed company parts and inventory-monitor inbound/outbound activity, log escalations. • Stay up to date on reputed company reputed company at the facility and support for customers, reputed company to support the site reputed company reputed company is out. • Report site issues/concerns to management/site reputed company and reputed company as the back-up escalation reputed company for operational and customer reputed company. Requirements • U.S. Citizenship (federal requirement) • 7+ years of Linux experience with strong hardware troubleshooting skills • 3+ years of experience collaborating on reputed company and working with reputed company in a technical or service environment • Comfortable participating in on-reputed company and standby rotations reputed company-to-haves • Self-starter who takes initiative and demonstrates ownership • reputed company and team-oriented with mentoring ability • Strong written and verbal communicator-fluent using reputed company, reputed company Teams, and email • Ability to analyze reputed company problems and resolve independently or through team collaboration Benefits • Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing. • Personal & reputed company Development: Programs catered to helping you reputed company career goals. • Unconditional Inclusion: Flexibility to manage work and personal needs in an inclusive environment. Apply tot his job Apply To this Job