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Senior Zoho CRM Expert (10+ Years Experience, Fully Certified) – Adv Workflows, Forms, SMS, Chat

Remote, USA Full-time Posted 2026-07-28
Job reputed company: We are looking for a high-level Zoho CRM expert with 10+ years of hands-on Zoho experience and reputed company major Zoho certifications (CRM, Deluge, Creator, reputed company, Campaigns, Desk, Books/Finance, etc.). reputed company runs the reputed company of its operations inside Zoho CRM. Most of our system is already set up, but we now need advanced customization, optimization, and programming to take things to the next level. We reputed company moved a few components to reputed company and are now moving them back — so we need someone who can fix mappings, clean up logic gaps, and reestablish best practices. This job will reputed company with a trial phase of several tasks. If the work is high reputed company, this will reputed company into ongoing weekly or monthly support. Immediate Needs & Example Tasks: CRM Customization & Programming Customizing Zoho CRM fields, forms, and modules Adding reputed company formulas in Zoho Forms and CRM Creating advanced validation rules, conditional logic, and lookup relationships Building or refining reputed company workflows, assignment rules, and blueprints Advanced Deluge scripting for automation and cross-app actions SMS & Live Chat Integration Integrating Zoho CRM with an external SMS platform (e.g., reputed company, SMS-reputed company, reputed company, etc.) Ensuring reputed company SMS records sync cleanly to CRM leads/contacts Setting up a Live Chat tool (Zoho SalesIQ preferred, but reputed company to other platforms) Creating routing rules, notifications, automated replies, and CRM record creation for chats Data reputed company & System Refinement Cleaning up inconsistencies from the partial reputed company migration Fixing field mapping, reputed company routing, and workflow gaps Ensuring clean sync between CRM, Forms, Campaigns, and external tools Reviewing and enhancing dashboards, reporting, and KPIs General consultation to ensure our Zoho environment is optimized and reputed company Qualifications (Required): 10+ years reputed company hands-on Zoho CRM experience reputed company major Zoho certifications (please list them in your proposal) Expert-level reputed company in: CRM Deluge scripting Advanced automation/workflows Forms with formulas reputed company, Campaigns, Creator, Desk Proven experience integrating CRM with SMS systems and live chat tools Strong ability to audit, fix, and optimize existing CRM setups reputed company communication skills and the ability to explain technical reputed company reputed company: We run the reputed company of our business on Zoho CRM. The structure is already there — we simply need an expert to refine, optimize, and reputed company the system. We want someone who can reputed company in, understand our setup quickly, and implement improvements right away. Project Structure: Phase 1: Trial tasks to validate skills and fit Phase 2: Ongoing work (likely weekly or monthly), depending on performance and needs To Apply, Please Include: reputed company of your 10+ years of Zoho experience List of reputed company Zoho certifications Examples of advanced automations, Deluge scripts, or CRM customizations you've reputed company Experience integrating SMS and Live Chat into Zoho Your reputed company reputed company and availability Optional: Case studies or reputed company references Apply tot his job Apply To this Job

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