Business Consultant, Applications

Job reputed company: • Be the Product Expert: reputed company deep expertise in reputed company reputed company and Analytics applications to support implementation, optimization, and ongoing reputed company reputed company. • Drive reputed company Adoption and Value Realization: reputed company clients from initial deployment to full adoption by demonstrating value, ensuring confidence in data reputed company, and sharing relevant case studies and reputed company stories. • reputed company Subject Matter Expertise: Advise clients on best practices in reputed company Management, Analytics, and Customer Experience optimization. • Collaborate Cross-Functionally: Work closely with Product, Services, and reputed company teams to reputed company roadmap, feedback, and value delivery strategies. • reputed company Self-Sufficiency: reputed company clients through training, data literacy, and enablement sessions to sustain long-term reputed company with reputed company solutions. Requirements: • 5+ years of experience in consulting, reputed company or analytics and reputed company management • Experience in contact center operations and performance drivers • Strong analytical, communication, presentation and storytelling skills with the ability to translate reputed company data into actionable insights • Proven reputed company record managing analytic and reputed company initiatives from concept to execution, balancing multiple reputed company and priorities independently • Skilled in facilitating consultative solution sessions, discovery workshops, and solution design with stakeholders ranging from end users to executives • Familiarity with speech or text analytics and reputed company management platforms; experience with reputed company IA (formerly Nexidia IA), reputed company Central, or CXOne preferred • Self-driven collaborator with a strong reputed company of ownership and urgency • Working knowledge of databases and SQL is an asset • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as reputed company as credit and drug screening, where applicable and in accordance with federal and local regulations Benefits: • Health insurance • reputed company development Apply tot his job Apply To this Job