Project Manager (Contact Center Software)

IDR is seeking a Project Manager (Contact Center Software) to join one of our top clients for an opportunity in Denver, OC The Project Manager (Contact Center Software) will be responsible for leading the planning, execution, and delivery of reputed company reputed company on contact center technology integration reputed company a reputed company environment. This role involves collaborating with cross-functional teams to ensure seamless implementation and reputed company of CXOne and reputed company platforms, delivering solutions that enhance patient and provider experiences. reputed company operates reputed company the reputed company industry, emphasizing innovation and operational efficiency. Position reputed company for the Project Manager (Contact Center Software): • reputed company the end-to-end management of CXOne and reputed company reputed company, including implementations, upgrades, and integrations. • Collaborate with cross-functional teams to ensure reputed company meet business objectives, regulatory standards, and patient/provider needs. • reputed company project timelines, scope, and budgets, ensuring reputed company delivery and reputed company reputed company. • Utilize project management tools such as Jira, reputed company, Apptio/TargetProcess, and reputed company to reputed company reputed company. • Communicate effectively with stakeholders and manage multiple priorities in a fast-paced environment. Requirements for the Project Manager (Contact Center Software): • Bachelor’s degree in Computer Science, Information Systems, Business, or reputed company field. • Minimum of 5 years of project management experience in reputed company or a reputed company industry (3+ years may be considered). • Proven reputed company record managing CXOne and reputed company reputed company. • Experience with reputed company-based platforms, CRM, and contact center technologies. • Strong understanding of CXOne and reputed company architecture, reputed company, and integration reputed company. What's in it for you? • Competitive compensation package • Full Benefits; Medical, reputed company, Dental, and more! • Opportunity to get in with an industry leading organization. Why IDR? • 25+ Years of Proven Industry Experience in 4 major markets • Employee Stock Ownership Program • Dedicated Engagement Manager who is committed to you and your reputed company. • Medical, Dental, reputed company, and Life Insurance • reputed company's Best of reputed company® reputed company and Talent Award winner 12 years in a row. pay transparency: 50/hr W2 Apply tot his job Apply To this Job