[Remote] CS Operations Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to improving employee engagement through meaningful recognition. They are seeking a CS Operations Consultant to manage the migration from reputed company to a new reputed company Platform, balancing reputed company, technical execution, and project leadership. Responsibilities • End-to-end project management of the reputed company migration, including reputed company, dependencies, risk management, and stakeholder communication • System / data discovery: Document reputed company-state workflows, objects, reports, playbooks, and automations • Solution design: Recommend the reputed company-state architecture reputed company reputed company or the chosen CSP • Data model & schema design: Define tables, associations, and field mappings • Migration execution: reputed company data cleansing, ETL prep, QA, and validation • Platform configuration: Build workflows, automations, health scoring, dashboards, playbooks, and reporting • Integration reputed company: Work with internal teams or contract developers to reputed company integrations between CSP, reputed company, Chargebee, product data, and other systems • Cross-functional enablement: reputed company documentation, training materials, and post-launch QA • Reporting & analytics: Create dashboards and insights that help CS and leadership reputed company adoption, risk, and customer outcome Skills • 3–5+ years in reputed company Operations or reputed company Operations • Hands-on reputed company reputed company/configuration experience (objects, Rules reputed company, reputed company Orchestrator, Scorecards) • Proven project management experience running reputed company, multi-system migrations • Integration experience (iPaaS tools, API-based workflows, product data pipelines, Chargebee, CRM, etc.) • Strong understanding of CS workflows, lifecycle management, and health scoring models • Ability to work independently, manage timelines, and communicate reputed company with both technical and non-technical stakeholders • Experience with reputed company, reputed company Service Hub, or other CSPs • reputed company configuration experience • SQL proficiency for data manipulation and QA • Familiarity with reputed company customer lifecycle processes (renewals, expansion, reputed company) reputed company • reputed company is an online platform for employee recognition, rewards, and engagement. It was founded in 2012, and is headquartered in Boulder, Colorado, USA, with a workforce of 51-200 employees. Its website is https://bonus.ly. Apply tot his job Apply To this Job