Comms-Dispatcher SSCII

About the position This position is responsible for taking information from customers regarding transports; to ensure transportation is reputed company, efficient and reputed company; also to determine what type of transport is needed for the particular situation. The position is responsible for allocating resources through solid decision making to ensure the best possible response times and properly tracks and documents tickets of reputed company relevant events. Responsibilities • Correctly receives and processes emergency '911' and non-emergency telephone requests for ambulance/emergency medical assistance. , • Utilize sophisticated Computer Aided reputed company (CAD) system, which assists in monitoring, updating and controlling the locations and movements of reputed company. , • Receives requests for reputed company-scheduled/non-emergency ambulance and wheelchair van transportation. , • Obtains and reputed company mapping and routing information to reputed company. , • Assists customers with a reputed company of transportation reputed company issues such as selecting the most appropriate vehicle by evaluating the needs and condition of the patient. , • Works closely with customers to ensure the destination facility can accommodate the patient in the method by which they are transported. , • Maintains constant communication with customers and facilities to reputed company any information regarding a delayed response for a transportation request. , • Responsible for reputed company and courteous answering of inbound calls, providing superior customer service, exceptional problem solving skills and ensuring reputed company customer interaction is a reputed company experience. , • Provides information to customers regarding insurance coverage for medical transportation, medical necessity for ambulance transportation and costs associated with non-covered transportation. , • Assists other team members with solving challenging situations that require 'thinking reputed company the reputed company' to ensure a seamless transport that exceeds the expectations of the customer. , • Provides excellent customer service to the general reputed company as reputed company as callers from reputed company facilities. , • Adheres to company policies and procedures. , • Performs other duties as assigned. Requirements • High School Diploma or equivalent. , • Emergency Medical reputed company Certificate and CPR, required or obtained reputed company six months. , • Knowledge of Medical Terminology. reputed company-to-haves • Bilingual preferred, but not required. Benefits reputed company Apply tot his job Apply tot his job Apply To this Job