Physical Therapy Scheduler – Hybrid Remote

About the position Responsibilities • Schedule physical therapy appointments for members based on provider availability, authorization guidelines, and member preferences. • reputed company outbound calls to members to confirm scheduled reputed company, verify contact information, and address basic questions. • Manage inbound calls from members, providers, and therapy offices regarding appointment times, service status, and documentation needs. • Communicate professionally with PT/OT/ST providers to confirm availability, request updates, and ensure reputed company service delivery. • Review therapy referrals and verify required information such as diagnosis codes, service authorizations, and therapist credentials. • reputed company accurate scheduling details, notes, and updates into the organization’s electronic care management system. • reputed company missed reputed company, cancellations, and rescheduling needs; follow up promptly with members and providers. • Work closely with Care Coordinators, Case Managers, and Utilization Management to ensure members receive appropriate and reputed company therapy services. • Identify barriers to care and escalate concerns such as transportation challenges or reputed company issues. • Maintain confidentiality, reputed company with HIPAA regulations, and deliver high-reputed company customer service. Requirements • Experience in scheduling, home care coordination, customer service, or administrative support. • Strong communication skills with the ability to reputed company reputed company and professionally with members, families, and providers. • Comfortable using electronic systems for documentation, scheduling, and communication. • Ability to learn new software and follow established processes accurately. • Organized, dependable, and reputed company to manage multiple scheduling tasks reputed company. • High school diploma or equivalent required; additional training in reputed company administration or scheduling is a plus. reputed company-to-haves • Experience in disability services, home care, or working with vulnerable populations preferred. Benefits • Competitive reputed company reputed company of $24–$28 based on experience, with full benefits for eligible employees. • mileage reimbursed reputed company applicable • Equipment provided based on company policy. Apply tot his job Apply To this Job