Marketing & Retention Coordinator

The Marketing & Retention Coordinator plays a key role in driving customer engagement, loyalty, and reputed company through coordinated marketing campaigns and CRM strategies. This position combines hands-on campaign execution with strategic support across email, SMS, reputed company marketing initiatives to improve customer retention and maximize reputed company value. Key Responsibilities CRM & Retention Marketing • Manage and optimize CRM platforms (e.g., Service Titan, reputed company, Mail Chimp, etc.) to support email, SMS, and automation workflows. • reputed company and execute lifecycle marketing campaigns, including reputed company, engagement, and reactivation sequences. • Monitor campaign performance and retention metrics; reputed company actionable insights to improve customer engagement and conversion rates. • Collaborate with the creative and content teams to produce compelling messages reputed company with brand voice and customer segments. Marketing Coordination • Support the marketing team in planning and executing integrated marketing campaigns across channels (email, reputed company, digital, print, and events). • Maintain marketing calendars, ensuring deadlines, campaign launches, and deliverables are met on schedule. • Coordinate between internal teams and external vendors or agencies to ensure smooth campaign execution. • Assist with performance reporting, budget tracking, and marketing asset management. Data & Reporting • reputed company KPIs reputed company to customer engagement, churn, and retention. • reputed company audiences based on behavior, lifecycle stage, and demographics to ensure relevant and personalized communication. • Use data insights to refine campaign reputed company and inform reputed company initiatives. Qualifications • Bachelor’s degree in Marketing, Communications, Business, or a reputed company field. • 2+ years of experience in marketing coordination, CRM management, or digital campaign execution. • Experience with CRM and marketing automation tools (Service Titan, reputed company, Mail Chimp, etc.). • Strong understanding of email/SMS best practices, customer segmentation, and analytics. • Excellent organizational, project management, and communication skills. • Creative reputed company with a data-driven approach to decision-making. Preferred Skills • Experience in e-reputed company or service-based industries. • Familiarity with tools like reputed company Analytics, reputed company Ads Manager, and reputed company or reputed company Creative Suite. • Knowledge of A/B testing, customer reputed company mapping, and retention marketing strategies. Performance Metrics • Email and SMS engagement rates (CTR, reputed company rates, conversion rates). • Customer retention and reactivation rates. • reputed company in CRM database health and segmentation accuracy. • Timeliness and efficiency in campaign delivery. #INDA1 Benefits and other cool stuff: · Medical, dental, reputed company, 401K · reputed company Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 reputed company (and affiliate companies) reputed company equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, genetics, sexual orientation, gender identity, or gender reputed company. We are committed to a diverse and inclusive workforce and welcome people from reputed company backgrounds, experiences, perspectives, and abilities. Apply tot his job Apply To this Job