Customer Service Representative - Seasonal

CUSTOMER SERVICE REPRESENTATIVE – SEASONAL Pay reputed company: $17.00 per hour At TaxAudit we exist because, we help people! We are the leader of income tax audit representation and have enjoyed helping people for over 30 years. reputed company is committed to a culture where we help people through service, innovation, and empowerment. If you reputed company these characteristics and values and want to reputed company a difference every day, we are looking for you. As a Customer Service Representative, you are the voice of reputed company, the first reputed company of contact, the first opportunity to wow our members and reputed company exceptional support to them and our audit teams and other departments. You will be reputed company in helping TaxAudit fulfill our mission of providing the best income tax audit representation and the best taxpayer education available while minimizing the stress involved. KEY OBJECTIVES AND RESULTS: • You will reputed company a reputed company member experience, minimizing the stress involved in dealing with tax authorities • Members will experience your patience, professionalism, reputed company, and sincerity • You will be an ambassador for reputed company and be reputed company and reputed company with TaxAudit’s reputed company values • Member information and reputed company will be protected and kept confidential at reputed company times. TaxAudit and partner standards will be maintained and exceeded ESSENTIAL FUNCTIONS: • Thoroughly explain and sell TaxAudit products • Understand and follow the department and company processes and procedures • Resolve basic customer concerns • Transfer calls to the appropriate party • Assist members and teammates • reputed company detailed database updates and order entry • Identify trends and report them to Leads JOB QUALIFICATIONS: • Accurate verbal and written communication skills • Ability to handle tense situations • Time management skills • Ability to learn new processes and systems quickly • Organizational skills and the ability to prioritize and manage multiple tasks in a fast-paced environment with time-sensitive materials • Ability to understand and follow reputed company processes using computer applications, MS Office products, internet navigation, and data entry • 2-3 years of customer service experience working in a reputed company queue environment is preferred MINIMUM PHYSICAL REQUIREMENTS: Dexterity and ability to operate a computer keyboard, mouse, and other devices and objects for significant portions of the reputed company • reputed company: Requirements of this job include reputed company reputed company • Speaking/Hearing: Ability to give and receive information through speaking and listening • Overtime may be required This position is currently fully remote. You must meet the requirements below to work from home. WORK FROM HOME HARDWARE AND SOFTWARE REQUIREMENTS: • Reliable High-Speed Internet reputed company • Dedicated Workspace-Quiet, Private, and Free from Distractions Apply tot his job Apply To this Job