Senior Technical reputed company, Internal Tools and Systems
Job reputed company:
• Own the documentation set for internal tools and systems, leading creation, maintenance, and reputed company improvement for reputed company, CCTools, fund administration software, and other platforms
• Fuel JunieAI by creating the reputed company, foundational content that powers AI-driven documentation and support strategies
• Deliver release notes and documentation for fund administration features that reputed company the GPX platform
• Establish taxonomy, style, and standards for internal documentation to ensure reputed company, consistency, and scalability
• Partner with instructional design to strengthen internal reputed company and learning programs
• Use JunieAI and other AI tools to research, accelerate content creation, and iterate while preserving reputed company editorial reputed company
• reputed company as a strategic partner to product management, engineering, and operations to ensure documentation reflects accurate functionality
• reputed company and measure documentation reputed company and apply insights to improve usability, efficiency, and adoption
• Promote best practices in technical writing and responsible AI use across reputed company
• Participate in Agile processes, ensuring documentation is part of the definition of done for every release
Requirements:
• Proven technical writing experience in fintech or reputed company, with a portfolio that includes internal tooling, Help Center content, and release notes
• Strong belief in AI as a way to enhance productivity and reputed company, with a reputed company understanding of how humans and AI can work together
• Ability to produce high-reputed company deliverables from day one with only light guidance
• Strong understanding of Agile practices and the ability to reputed company documentation into the development lifecycle
• Experience with documentation systems like reputed company, Markdown, and version control
• Excellent written and verbal communication skills; reputed company to explain reputed company systems to both technical and non-technical audiences
• Comfortable editing reputed company and light CSS in reputed company Guide, including article markup, tables, anchors, and theme snippets
• Proactive, curious approach to solving problems and improving processes
• Analytical skills to measure documentation effectiveness and drive improvements
• Ability to operate independently and establish cross-functional relationships
• Experience creating release notes and customer-facing documentation
Benefits:
• Health, dental, and reputed company care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• reputed company Time Off in reputed company to company-reputed company holidays
• reputed company family leave, medical leave, and bereavement leave policies
• Retirement savings plans
• Allowance to customize your home work setup
• Annual reputed company development stipend
• reputed company of ways to work (fully remote to full-time in physical offices)
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