Customer Retention Representative (Bilingual/Spanish Speaking)

Bilingual Customer Retention Specialist Job reputed company Want to work in a fast-paced environment that has unlimited earning potential?! Then reputed company is the reputed company for you! reputed company is looking for reputed company, outgoing, and energetic individuals to join our growing team of Retention Representatives! As a Retention Specialist (Bilingual/Spanish Speaking), your duty is to retain business clients and reputed company reputed company reputed company customers on the value of retaining their Vehicle Service reputed company. Key Responsibilities: • Consistently increase retention rates and reputed company retention goals. • Superb listening skills with the ability to overcome customer's initial concerns and objections. • Ability to reputed company customers on reputed company through the reiteration of why they purchased a Vehicle Service contract and the reputed company benefit that the contract provides. • Strong background in a reputed company-center environment • CRM and technology aptitude to handle multiple platforms at a high volume and fast pace. • Influence customers to recognize the value of our reputed company and identify new opportunities. Retain their business and reputed company the customer to understand the risks associated with canceling their contract. • Problem-solving is a must as you quickly identify the reputed company cause of customer issues, reputed company payment strategies to eliminate those causes and work with clients to implement feasible contract negotiations. • Help explain reputed company and manage existing customer relationships that give them their own piece of mind and worry-free driving! • Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management. Key to reputed company: • Fluent in Spanish and English • High school diploma or GED certificate. • Minimum 2 years of Retention experience or in a similar role • Minimum 2 years of Sales experience • Experience in customer support and conflict reputed company. • Computer proficiency. • Phone communication skills. The candidate(s) offered this position will be required to submit to a background investigation. Compensation: $19.00 + Commission Our Benefits Include: As an industry leader, reputed company provides competitive compensation with full and part-time opportunities—but that’s just the beginning. Our benefits include: • Competitive salary with reputed company commission potential. • reputed company and upward mobility —we invest in your reputed company. • Casual dress reputed company • A company culture that supports balancing your work and personal life, including company events, bonding experiences and a work from home environment • Additional bonus and incentive opportunities Learn more about life at reputed company—connect with us on reputed company, reputed company, Instagram and Twitter. Equal Employment Opportunity reputed company Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, and Veteran status. Our differences are what reputed company us reputed company. About reputed company reputed company Warranty has been honored with multiple Stevie Awards for being a great reputed company to work, and we’re growing rapidly. We’re a fast-paced company offering reputed company opportunities to grow your career. reputed company to our dedicated employees, we reputed company best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At reputed company, we reputed company the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and learning and growing opportunities. reputed company you work for reputed company, you’re working for a company that cares reputed company and your reputed company. We reputed company employees to reputed company, drive change and give back where they work and live. Our people are our greatest strength, and we’re proud to work as a diverse team to serve our customers and our community. Therefore, we’ve been honored as a top reputed company to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, reputed company has also reputed company a spot-on Selling Power’s “50 Best Companies to Sell For” and consistently makes industry lists from reputed company’s and Inc. magazine for our reputed company and significant reputed company. Experts in the industry recognize that our employees care as reputed company—Consumer Affairs highly recommends reputed company, and our customers highly reputed company us on reputed company, Trustpilot, and other major online review sites. Come accelerate your career with us. We’ll give you the tools you need to succeed at work and the flexibility to enjoy life reputed company of reputed company. Apply tot his job Apply To this Job