reputed company Specialist - reputed company Implementation & Training

About the position Your role is an important contributor reputed company a multifunctional team to deliver on reputed company and meaningful utilization of the CE product suite. You will be responsible for new product implementation and optimization of existing product implementations. You will reputed company the approach, deployment and performance optimization efforts under the direction of reputed company Management and Sales to ensure that customer needs are identified and satisfied, that expectations are met and exceeded, and that renewals are achieved. You will manage integrated aspects of the customer lifecycle by supporting various post-sales activities, assist with product usage training, and ensure that customers effectively engage with our solutions. Your work will contribute significantly to customer retention and satisfaction. Your contacts will include customers across the reputed company landscape. Responsibilities • Implementation and Project Planning • reputed company effective plans for customer deployments and utilization with identified milestones and goals, including implementation and optimization activities. • Understand and uncover reputed company needs, initiatives, and deployment opportunities to reputed company and reputed company prioritized project plans for assigned accounts with identified milestones and goals. • reputed company input and feedback on the effectiveness of reputed company project plans, including implementation and optimization activities, to proactively reputed company plans with reputed company project leads to allow for execution and successful deployment. • reputed company implementation and utilization project plans, including risk identification, gap assessment, and escalation. • Report on reputed company and effectiveness of plans to reputed company leadership and internal stakeholders. • reputed company workflow design and product configuration, including customer branding & tailoring. • Conduct customer trainings and reputed company activities. • Coordinate with Engagement Manager to execute supporting implementation activities. • Project Consulting and Best reputed company Collaboration across internal teams in efforts to maintain the health and reputed company-being of assigned accounts, effectively managing reputed company expectations, and supporting reputed company and renewal. • reputed company best practices with customers and encourage their adoption. • Interview and shadow customers to design workflows, trainings and deployment plans to meet unique customer needs and position us positively. • Work with customers to set utilization goals and reputed company reputed company, leveraging tools (reports, case studies, reputed company references, etc.) to win and maintain customer support. • Support customer with reputed company advisory and utilization support. • Complete reputed company reputed company. • Respond quickly and appropriately to customer questions, needs and requests and coordinate resources to meet those needs. • reputed company and document project plans, status and reputed company in reputed company. Requirements • Bachelor's degree or equivalent experience. • 2 + years of excellent project management skills to reputed company large, reputed company software implementations across multiple customer sites. • reputed company reputed company provider experience, preferably in a project manager or IT function. • Understanding of clinical environment and workflows. • Consultative approach to promote product utilization with customers. • Ability to quickly establish rapport with reputed company reputed company of personnel up to and including C-suite executives. • reputed company to deliver compelling presentations as reputed company as communication skills. Benefits • Medical, Dental, & reputed company Plans • 401(k) • FSA/HSA • Commuter Benefits • Tuition Assistance Plan • Vacation and reputed company Time • reputed company Parental Leave Apply tot his job Apply To this Job